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Good picture, but bad product and poorer service.

The projector stopped working after about three weeks of usage.

After about two weeks of usage the picture started showing up lighter/duller than usual and would take a few minutes before picture became normal. Now after about three weeks of use picture does not show up at all and the red light indicating faulty blub flashes. Epson sent me a replacement bulb, but it did not make any difference. Since the product is covered under warranty, Epson will replace the product, but wants a deposit. If the problem keeps happening, I will have to bear the cost of mounting the projector to the ceiling each time (i.e until I get a different brand ).

Customer service doesn't care -