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BenQ makes decent projectors and we have been happy with our BenQ with the exception of the reliability. From other comments, it looks like we are not the only ones. We have a W5000 that is just over 4 years old. System board has been replaced once already and has failed again. BenQ quoted us $200 to repair it, but then alerted us that it cannot be fixed. It appears that there was a manufacturing defect that caused an unusual number of failures and there are no more parts available. So now I have a $3,000 projector that is useless, with no program in place to do the right thing for existing customers. Based on history of customer service, if you purchase a BenQ, consider it a disposable asset after the 1 year warranty is over. If you have the financial assets to consider it a disposable asset, you should be happy with the unit.