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I've had the 5010 since Christmas and it's worked extremely well.

There's 350 hours on the bulb, and last week we watched a 3D movie.

When I leave the room after watching a movie, I completely shut it down for a few minutes before watching a second movie.

I turned on the machine and it wouldn't come out of warm up mode. The cover wouldn't open.

If you run across this problem - the firmware needs to be updated. Call Epson and they'll send you all the material to accomplish this pain-in-the-butt feat.