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I had the same issue with my Optoma model TH1020. I used it less than 3 times, I bought it on November 2011 and the same problem with vertical lines appeared in the screen. Now I contacted Optomal repair center and they want to charge me to repair de proyector. The warranty is one year but they don't tell you what is covered. I really disappointed with Optoma. First and last time I bought anything from Optoma.