Audio General Inc. Buyers' Comments

Overall Rating

5.00/5.00 (61 reviews since Oct 2004)
Rate this Seller

Dec 3, 2013 George Trilikis from Illinois, USA
Great service and communication.
Jan 9, 2013 Michael from Michigan, USA
I bought the Benq1070 from this Vendor and could not be more impressed by the turnaround time and the customer service. I initially was going to order through the web, but their website had an issue with paypay. When I called, I spoke to some great sales reps who helped me submit my order. The turnout around time was fast and the customer service super friendly. They were also able to answer some questions about the machine compared to others and where very honest.
Jul 23, 2012 Henk from Gauteng, South Africa
I bought an Optoma HD33 from Audio General Inc about two weeks ago and I am really impressed.

Got excellent service from these guys. Had a problem with my billing address, so they called me all the way from the US to verify my details. Local retailers usually just give up and process the error!

Extremely efficient ordering, they shipped the projector minutes after the payment was processed.

The projector arrived in 6 days from ordering, in perfect condition.

I am a very happy customer, and I would recommend buying from Audio General Inc.
May 2, 2012 Gaurav Narang from Pennsylvania, USA
ORDER NUMBER: 37207
After days of research on what home projector to buy I finally decided to buy the Panasonic PT AR-100U. Firstly let me tell you that this is the best projector in terms of contract ratio and value for money $1199 in the market and not even Epson can beat the performance this gadget has to offer. Just go ahead and buy if you too confused on your projector model. The color quality and cinema mode is fantastic. Trust me you won’t regret.
Then I started talking with a few vendors on price and delivery. I found Audio General the best online vender. They have a 24hrs service. My dealing David was fantastic. The deliver was made in 3 days. B&H was horrible. There sales support simply horrible. Don't waste your time with B&H they just confuse you to death. I give them 6 stars on logistics and 6 stars on customer friendliness.
Feb 24, 2012 Clint from Alberta, Canada
Just purchased a Panasonic pt-ae7000u. My experience in dealing with Audio General was nothing short of excellent! All of my e-mails were answered within a day, and my questions were answered thoroughly and professionally. I would not hesitate to deal with them again!
Feb 8, 2012 Randy Barnett from California, USA
The staff @ Audio General are the most accommodating and informed salesmen in the industry. I've bought from them several times based on very specific sets of circumstances and they have always been right on the money.
Nov 19, 2011 Score 18 Golf from Illinois, USA
I purchased 6 Sanyo PLC-XU355a projector. The delivery came on time, price was very fair.
I had a technical issue with one of the 6 projectors
that I bought, the response time to my question was instant within an hour of my email I received an answer from the owner.
Nov 18, 2011 m.ali from doha, Qatar
Pros.
Fast shipping good communication ,friendly,intl. shipping
Feb 20, 2011 Robert from West Virginia, USA
Purchase a projector for our church. I wanted to make sure it would work as a replacement. I had called three different times with questions. I was impressed with their vast knowledge. They knew their stuff. They were very helpful. They were prompt in shipping as well and competitive with their price. Pastor Bob
Feb 19, 2011 PVH from Pennsylvania, USA
Great value and very nice guys to work with. Can't wait for for my next projector from them!
Thanks Guys!!
Feb 18, 2011 hguindi from New Jersey, USA
ORDER NUMBER: 33262
I am always hesitant when purchasing expensive electronics. I wanted to shop with a place that valued customer service, communication and of course provided the highest value. Up to this point I only thought I could get this from Amazon.com. Till I discovered Audio General. I am very happy with my new Panasonic PT-AE4000U HD Projector. They shipped it out immediately, it was packaged expertly, they provided me all the documentation I needed to submit for my rebate and kept me in constant contact during the order processing, fulfillment and shipment stages. A truly remarkable company. I am very happy! Thank you.
Feb 18, 2011 David Marth from North Carolina, USA
I have purchased two B-stock Panasonic projectors from Audio General and they have been outstanding. Quick responses via email to all my questions prior to purchase. Excellent value and fast shipping. I would definitely recommend them and purchase from them again.
Jan 7, 2011 vn balaji from New Jersey, USA
The dealer is very active in replying and helpful in the purchase process.
Dec 21, 2010 paul c from Texas, USA
I recently bought a panasonic projector, 4000 au from aig. the service pre and post sale was exemplary. the y gave me the right advice in relationship to room dimensions and viewing screen, and i could not be more pleased with the projector quality. this projector replaced an older in focus and the wow factor is very much present in every aspect.
i highly recommend this merchant and this projector.
thanks again
Dec 16, 2010 Roman Grishin from Moscow, Russia
Best price, excellent service. Thanks, David!
Oct 30, 2010 Glen Hughes from NSW, Australia
David was excellent - answered all questions, treated me like a client and not an annoyance. Gave me a competitive price and fast delivery.
Oct 19, 2010 Derrick Jameson from ACT, Australia
The dealer was experienced and provided comprehensive information even though I am located 6000 kilometers away in Australia
Sep 30, 2010 TheJMan from Pennsylvania, USA
Excellent service, fast shipping.
Sep 25, 2010 Paul Duffy from Alberta, Canada
ae4000u great service
Mar 22, 2010 David R from Waikato, New Zealand
I bought an Optoma HD20 projector. AGI gave prompt, friendly and professional service - my purchase arrived within a week of placing the order, which for delivery to New Zealand is very good. It cost me NZ$2000 (US$1400) less than the going rate for this model in the shops here, and NZ$1000 less than a supposed rock-bottom price I was offered. Buying electronic goods over the internet from the US can be a nightmare, and there seem to be very few companies prepared to sell projectors to this country, but based on my experience I would recommend AGI unreservedly.