4.63/5.00 (Reviews to date: 104) |
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| Pinballfan from New Hampshire, USA |
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Purchased a Panasonic PT-AE3000U, with a free ceiling mount and HDMI cable. Product arrived on time as advertised. My order was placed via the website. Unfortunately my credit card company initially rejected the sale afraid the charge was fraudulent. Projector People was very quick to call and e-mail so I knew there was an issue. I called the bank and let them know the charge was legit. Then I called projector people. I was worried at first when I was asked to leave a message for my "salesperson", but he called me back within a few minutes and then kept me on the line while he processed the charge. He was very polite and the whole thing was completed very quickly. I would buy from them again. |
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| snowshoedude007 from Virginia, USA |
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| ProjectorPeople.com has been awesome. I recently purchased a Panasonic PT-AE3000U, 92” Elite EzFrame screen, and a projector mount from them. The sale person (Sara) has been very nice and answered all questions. She never pushed me into purchasing anything until I was ready to buy. I probably called her at least 12-15 times asking questions. The hardware after sale was at my house within 3 days and in perfect shipping condition. I highly recommend buying from Sarah Buss and Projector people and this comes from an avid online shopper. Since purchase, I have gotten in touch with Sara via phone and emails and she is still just as nice as the first day. | |||
| mil22 from New York, USA |
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I recently bought an Epson 6500UB from Projector People. I was extremely impressed by their service and professionalism. Their sales team were extremely responsive and helpful, my order shipped perfectly on time and arrived exactly when I wanted it to, and the after-sales service was also excellent. They went out of their way to make me a happy customer, and have more than succeeded. I will be recommending them wherever I can - I am extremely happy with my purchase from Projector People and I'm looking forward to buying more equipment from them in the future! They have a great website too, definitely the best I've seen out of any audio-visual company. |
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| Bruce from Minnesota, USA |
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I bought a Mitsubishi 5500. I have only had it about 2 weeks so far. I have not customized the color or any of the other setting yet. We are still using the low quality projection setting too. The picture is amazing. It is projected on a 59 X 107 screen. We are getting that movie theater feeling at home we hoped for. Buying the projector from the Projector People went very well. They had the best price on the internet and everthing came as ordered. Actually I was told the projector should arrive on a Friday and it came on Thursday. I read reviews all the time before I purchase anything on line. When people do not deliver as promised everyone should know. But when they deliver as promised it should be told too. I would recommend Projector People and use them again. |
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| Katrina Campbell from Texas, USA |
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| I just recieved a phone call from Lisa at Projector People to not only confirm my order but to talk me through my projector and screen needs. By the end of the conversation, after hearing what i really needed, she switched me to the appropriate projector and screen and is getting it all delivered to me in time for my tight deadline! I rarely encounter people as nice and as willing to help as her! Thanks so much Lisa!!! | |||
| Riot9 from Utah, USA |
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| Purchasing with Projectorpeople.com was a great experience. I Purchased online and was assigned a representative to work with. My product was out of stock, but they had it drop-shipped from the manufacturer. It took a little longer than it would have if they had it in stock, but I had expected that all along. I would recommend them to anyone. | |||
| dse471 from Saskatchewan, Canada |
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| Living in Canada, I had not heard much about ProjectorPeople. I noticed good reviews so I had some faith and decided to make my purchase through them (their low prices were also incredible). My order was processed extremely quickly, and shipped to me within 3 business days (including a weather delay from UPS). The pricing and service was so good that I felt the need to post a rating for them. Overall, I highly recommend dealing with this company. I am very, very pleased! | |||
| Pike Bishop from PR, Puerto Rico |
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This company was great, particularly the service from Sarah! I was recently posted to Puerto Rico and had my projector setup damaged during the move. Needing to order a DRAPER LUMA 115" screen, I began searching for vendors on the net. Surprisingly, nearly all of the other vendors simply could not handle an order to Puerto Rico, a US dependency. Other's customer service was lost at trying to find where Puerto Rico was, or charged punitive shipping (over $200 to ship a screen! By ocean freight.) I ALSO NOTE THAT THIS SITE CLASSIFIES PUERTO RICO AS A SEPARATE COUNTRY. PLEASE LOOK UP YOUR GEOGRAPHY! Only ProjectorPeople had a live sales specialist willing to contact DRAPER, offer shipping options, and provide documentation for insurance reimbursement. The service did not stop there, but followed up with tracking numbers and personal e-mails to confirm that everything arrived OK and on time. Three days later I was back in business. Great job! |
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| Sales Order B7395, Date 9/22/2008 from California, USA |
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If you are expecting service, you won't get it here. The projector I ordered (Sanyo PLV-Z2000) suddenly displayed faulty images within the week of receiving it, and in under 15 hours of use. Instead of simply exchanging the broken machine with another one (like a large retailer would), they promptly referred me to Sanyo's repair facility which couldn't give me any information on the projector for the first two days of receiving it. Projectorpeople.com and Sanyo both assure me a 72 hour return time, so when I called for the fourth time on the third day, I am disappointed to hear that they need to wait for a part which should arrive sometime next week. I tried working something out with the representative at projectorpeople who could only tell me that a faulty screen output from the projector doesn't qualify as a DOA under Sanyo's warranty, and could therefore not help me with an exchange. $2179 and nearly three weeks later I still don't have a projector, and won't expect to get it for at least another week. |
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| Robert Jones from Mississippi, USA |
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| Overall delivery was fast, however, their return policy is not customer friendly; I purchased a projector, immediately tested it, but had to wait for permanent installation due to new construction. When installed a few months later for new construction, the projector immediately failed (with less than 1 hour of use). Projector people refused to replace the unit and required me to send the unit for service. I would look for a company who stands behind their products better before purchasing. | |||
| Ken California from California, USA |
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| The customer service at Projector People is outstanding. I did extensive research, and no one comapres with what they offer in product, price, and customer service. They are professional yet don't do the "salesman push". I found my projector on other websites for a few hundred dollars less, but I decided to go with PP's customer service and reliability--including a great return policy. To my surprise, Todd gave me a discount on my invoice, which made the price equal to the "cheapo" websites. | |||
| roger4 from New Jersey, USA |
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I purchased from Projector People several years ago and it was a very good experience - friendly, knowledgeable. Just purchased a new projector and recalled how good they were, so called them again. Same great friendly and knowledgeable people. Wouldn't think of buying one elsewhere. Thanks to Donna and Mike - of Projector People. Roger4 |
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| Harold Andrew from Oklahoma, USA |
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I purchased a complete projection TV set-up which included the DVD. The service, helpfulness, and advice from Projector People.com could not have better. These are good caring folks who intend to please. No one could go wrong in dealing with them. Very few now days compare! Harold Andrew Idabel, OK |
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| Pat from Tennessee, USA |
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| Completely painless! Projector People were very helpful with my questions, confirmed the item was in stock, and shipped immediately. What more could I ask for (besides giant sacks of free money)? The unit works great - and we have been through 7 fully calibrated CRT home theater projectors before now, so our standards are high. Thanks, Projector People. | |||
| Samir R from Washington, USA |
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Very positive experience. Very professional staff. I tried to shop around for the lowest price and ended up at cameraaddict.com. Do no go there, as they are truly crooks. They reel you in with a lowball price, with no intention to sell, unless you agree to but extra stuff including a bulb. Projectorpoeple on the other hand were extremely professional. Their shipping charges were almost half for the other guys. Just a fisrt class act all the way. |
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| Matt from Michigan, USA |
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| After doing several days of intense research on Projector Central (instead of working) I ended up pulling the trigger on a Mits HC1500. I'm glad I called them, they were professional, had the immediate answers to my questions on availability and warranty. Thorough and courteous and very expeditiously took my information and shipped my projector and ceiling mount within hours. Very satisfied and would definitely recommend buying a project from them based on their professionalism and speed to complete an order. | |||
| Randy from Georgia, USA |
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| I purchased a projector from Projector People five years ago online. I received a call from Lisa making sure the projector I ordered was right for me. Five years later it was time for a new one, so i called Projector People and Lisa is still there and was more than helpful finding the right projector for my needs. Thank you very much for your great customer service, great prices, and great selection. | |||
| Daniel Sweet from California, USA |
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Simply put, Projectorpeople.com has been the best buying experience on the internet and yes even in the real world. Buying a projector can be very overwhelming and surely many questions arise on ones quest to create the perfect home theater experience. Projectorpeople.com have realized this and were quick to respond to any questions I had. Sadly many companies from Best Buy to Amazon.com have sales reps who could care less about you and darn if your lucky enough to get the same person twice. What surprised me is I was assigned a "projector expert" who stayed with me till my purchase three weeks later. Add the fact that this "expert" actually is actually knowledgeable in all things related to Projectors and screens. . Unlike many sales reps who try to get every cent they can from you and will say what ever must be said, true or not to make a sale, my rep was honest on what he thought was the best projector for me with out pushing a more expensive product. I was able to contact "expert" at any time and if he was on the phone with another customer, he still answered his phone with a promise to call back and as unheard of in the internet world, he actually called back . I was on jury duty when finally placing my ordering for my first projector. What I thought was going to be difficult ordeal in placing an order in a courthouse turned out to be the easiest purchase I've ever made on line. I place my order around 10:00 am and was surprised when breaking for lunch and checking my e-mail that my shipment was ready to ship with tracking numbers supplied. It arrived as scheduled 4 business days later. In short, Projectorpeople.com is the best company I've come across that I've dealt with. A company professional who put Service in the phrase "Customer Service"! |
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| Han from California, USA |
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| This is the greatest shopping experience ever. They called me right after I placed an order to let me know when they'd ship and the approximate delivery time. I purchased AE2000U and the product is as advertised. Definately come back with these people. Thank you, ProjectorPeople! | |||
| Don Jones from Florida, USA |
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| I purchased the Epson Pro Cinema 1080 UB. The price was very competitive. The sales representative was extremely helpful. The Epson Pro Cinema 1080 UB is an absolutely outstanding projector. The product arrived via UPS well ahead of schedule. I highly recommend this dealer. | |||
