Projectorpoint.com Buyers' Comments

Overall Rating

4.75/5.00 (75 reviews since Dec 2004)
Rate this Seller

Jun 10, 2014 Matthew Tinsley from Florida, USA
The dealer as great and gave me an alternative to what I requested. I bought the Epson Powerlite Pro G6750wu
May 27, 2014 Gregory Darmohray from Oregon, USA
Shawn from ProjectorPoint did a great job. Had exactly what I was looking for at a good price.
May 30, 2013 Rick Paashaus from Pennsylvania, USA
We received excellent help, quick service, top quality equipment, and an excellent price. They notified us that we could receive a special deal during May/June to receive an extra lamp from Epson and provided the paperwork to do it. We would recommend them highly.
May 23, 2013 John from Virginia, USA
ORDER NUMBER: PP11279
I purchased a projector from this company based on an earlier purchase 8 years ago. This was a much different experience.

Issue #1 - the receipt and all correspondence comes from Tierney Brothers (?) and no mention of my extended service plan (in the receipt nor provided information). This has the feeling of the Chinese shell stores that are created in the US, though it isn't.

Issue #2 - They sent the package as Adult Signature Required. I found this out after the UPS guy had left a note on a Friday evening when I got home. Sorry kids, we have to cancel our planned Movie night. I don't have a problem with the requirement, but TELL ME and I'll ship it to a place where there will be an adult that can sign for it.

Issue #3 - Called to ask them to coordinate with UPS and have it shipped after a certain time. The person that could help me was "in a meeting." Left a message at 3pm Friday. They called me back Monday afternoon, too late to do anything about it. Had they called me back on Friday, UPS would have been able to reschedule their delivery.

Issue #4 - When they did call me back, their solution was for me to drive 30 miles to the UPS warehouse to pick up my order. The entire point of ordering on the internet and paying for shipping (though included with this order) is so that I don't have to drive anywhere. Best Buy is 5 miles away.

Issue #5 - UPS "left" it in the warehouse and it wasn't delivered on Monday after I had coordinated with an adult to stay at my house ALL DAY. Not the sellers fault. Since UPS messed this part up, they called and apologized and went out of their way to make sure that it was delivered at a time that was convenient for me on Tuesday.

Issue #6 - No "Sorry about that." "Anything we can do to make it better?" or other acknowledgement that I have spent $4000 with this company over two orders and they want to continue any business.

They got two stars because the first order 8 years ago was issue free.
Dec 7, 2012 Tyler from Kentucky, USA
ORDER NUMBER: 416086
Purchased Panasonic PT-AE8000U just yesterday. I haven't received it yet, but with all of the reviews I can't see me other than completely satisfied.

So the reason for this pre-mature posting... is for the OUTSTANDING... let me repeat... COMPLETELY OUTSTANDING CUSTOMER SERVICE FROM SHAWN GODFREY at ProjectorPoint.com. Not only is he extremely experienced and knowledgeable, but knows how to satisfy a customer and make him feel comfortable about such a large priced purchase. I'm so happy I went to projectorpoint.com for my purchase.

IN THE FUTURE I WILL ALWAYS VISIT THIS COMPANY BEFORE I GO ANYWHERE ELSE. I got a great deal on the bracket, extra glasses and the projector itself.. for me it was a one-stop-shopping experience.

I CAN'T SAY ENOUGH GOOD THINGS ABOUT SHAWN AND ABOUT PROJECTORPOINT.COM.

THANKS for being one of those "old-fashioned" companies that ACTUALLY STILL CARE about the customer!!
Dec 4, 2012 Kirk from Minnesota, USA
I purchased a Panasonic PT-AE8000 projector, Elite Screens Er120Wh1 120" screen, and MSP-TIPK1 projector mount from Tierney Brothers, Inc. / Projectorpoint.com.

My experience was fantastic! They went out of their way to make sure I had my equipment quickly, that I was satisfied with my purchase, and took care of any issues that occurred.

I recommend Tierney Brothers, Inc. / Projectorpoint.com to anyone looking for A/V equipment, and will definitely be using them again!
Feb 28, 2011 Vel from Ohio, USA
I ordered a projector, 35' HDMI cable and Ceiling mount on Wednesday evening around 4:45PM EST with free shipping option. The products were shipped on the same day and received on Friday evening. I strongly recommend to others. I worked with Shawn, he was very helpful.
Feb 8, 2011 Mark K from Indiana, USA
Great people to do business with. Very helpful and knowledgable about products.
Sep 2, 2010 Pat Malone from Colorado, USA
Helpful with suggestion and follow up
Dec 31, 2009 xzdc0f from Ontario, Canada
These guys are the real deal. Very smooth transaction purchasing my panasonic ae4000. The service is fast and friendly, just as it should be with a large purchase like this. I highly recommend these guys. Thanks Jeff from pojectorpoint..
Nov 7, 2009 Terence Chu from china, Hong Kong
Dear Sir,
This is Mr.Terence Chu, a director of Gogolplex company in Hong Kong. I want to order 200 units of epson projector EB-1825. Would you quote to me?
Best Regard!
Aug 12, 2009 Matt Starr from Colorado, USA
Projector point answer the quesions I asked quickly. Others did not even reply after the first day.
Jan 28, 2009 Matt from Colorado, USA
I purchased an AE3000U project from Projector Point following a quote request. Got a great price and great service. Would recommend (but call them first - you may get a better price!)
Feb 22, 2008 Gary from Michigan, USA
Purchased an Epson Cinema 720 from these guys as they had the best price. I buy a lot of stuff on the internet, and these guys are top notch. I ordered the projector Monday night, I received an email and phone call from Vince at Tierney Bros. that the projector was being shipped that day.
Jan 10, 2008 todd vanparys from Georgia, USA
just got a sanyo plv-z2000 .. awesome product , service and follow through !!! even after the sale !!
Jan 3, 2008 Darrell Walker from Iowa, USA
I purchased a Sanyo PLV-Z2000. Great buying experience. Derek was extremely helpful. Highly recommended.
Jan 2, 2008 Ravi V from Texas, USA
Too soon to rate product.
Dec 10, 2007 Alessandro Muti from Washington, USA
Still finalizing the purchase, but so far they have been great.
Dec 4, 2007 Srinivas Kotha from Pennsylvania, USA
Derek who responded to my bid answered all the questions I had. They shipped the projector the next day as promised. Very happy that I purchased it from Projector point.
Nov 22, 2007 William Cheng from Ontario, Canada
Have not made the purchase yet - still looking to buy in the next 2 weeks.