HTmarket.com Buyers' Comments

Overall Rating

4.69/5.00 (16 reviews since Apr 2005)
Rate this Seller

Jul 26, 2012 D Price from Illinois, USA
Some confusion on my order due to a discontinuance by the manufacturer. The issue was resolved as quickly as possible.
Jan 31, 2010 James from Illinois, USA
I have purchased from HT Market on several occasions and have been very pleased with the service, price and delivery. The product has shipped promptly and arrived in satisfactory condition. I have more gear to purchase and HT Market will continue to be my vendor of choice!
Jan 26, 2010 Davis McCoy from Connecticut, USA
I ordered the whole theater system with HTmarket.com including JVC RS25, Stewart Filmscreen Luxus dlx screenwall and Berkline 13174 theater seating. These guys delivered as promised within 2 weeks everything. I oculd not be happier with my purchase. I got top tier equipment and seating at excellent prices with great service.
Dec 30, 2009 Scott from Arizona, USA
I ordered a game chair on Dec. 17th 2009 for delivery as a Christmas gift to my godson. after the product never showed up, I called HTMarket and was told someone would get back to me in the morning. After recieving no return call the following morning, I called back and was told that the particular chair had been discontinued, but "for an extra $20" they could send me an alternate chair. I opted to cancel my order and let them know how I felt about a company who has discontinued items listed on their website for sale during Christmas, then tries to upsell me.
Reply from HTmarket.com:
This happens once in a while a product might not of been deleted from our web site after it's discontinued. We have about 5000 items to maintain and we are not perfect. We then offered an alternative for only $20 over not much considering the purchase was over $200 so I believe we did everything proper in this situation.
Feb 20, 2008 Bruce Gauthier from Virginia, USA
I've doing business with HTmarket since January 2001 and have completed 3 different home theaters. All transactions have been handled excellently. My recent purchase for the current home theater had a supplier send the wrong version of carpet. HTMarket was very helpful to arrange for the exchange for the correct carpet all at no expense or effort on my part. I value a company not only on the things they do well, but also when mistakes are made on how they handle exception issues. HTMarket can be trusted to handle both very well. I highly recommend the company to any perspective customers.
Feb 18, 2008 Jim Brady from Texas, USA
HTmarket.com has a great selections of home theater products. My wife and I ordered our whole theater with htmarket.com. they by far have the best home theater selection I have seen anywhere. We got everything from the projector to the usher theater door they sell. Thanks to Dan who helped us pick out all the right things and shipped everything to arrive on time at our new home. We love our theater, thanks htmarket.
Oct 6, 2007 Anh Man from Oregon, USA
Fast shipping. Item is as promised.
Mar 25, 2006 Ed Vernon from Virginia, USA
Sharpvision projector,stewart filmscreen fire hawk 110 inch 16x9,popcorn machine.

Alan is one of the most honest people I have dealt with online and over the phone,Uncompromising ethics.

All things came as promised and in exelent shape.
Popcorn machine was missing a handle and Alan took care of it for me.. Most retailers will not even do this as the vendors have #s for you to call yourself for resolution.

I have had several bad experiences with the "Brooklyn bandits" selling on-line. Yes the price may be 5-10% less but then again you will pay for it in aggravation. Is it worth it to go that route for a few bucks? NO!!!

I can not stress strongly enough what a pleasure it has been to deal with someone who goes the extra mile and takes care of buyers.. It costs money to be in bussiness and if you think you can buy for true wholesale dont fool yourself..You will get B-stock,refurbished or altered goods.. 10 years of on-line buying has tought me a great deal.

HT market and Alan are more than Ok in my book.
May 23, 2005 Jim from Virginia, USA
I had purchased a high-end video projector and a motorized 16:9 format screen about a year ago. Recently I wanted speakers, so I checked around and ended up purchasing a mid-range 5.1 system from HTMarket. Each time they had good knowledge of the equipment and offered good suggestions, and their prices were good. They delivered what was ordered, and on time. Should I need other home theater items, I will contact HTMarket again.
Apr 28, 2005 Joe Thurman from Nevada, USA
Toshiba TDP-MT8 Theatre Projector/steward firehawk screen material/Harmon Kardon AVR-7200/Atlantic Tech THX20 7.1 system/custom theatre carpeting/popcorn machine/
Apr 26, 2005 Scott Heggie from Michigan, USA
HTmarket was very helpful and knowledgeable about my home theater needs. The InFocus 5000 projector I purchased has been excellent. HTmarket ensured that I did not have to compromise quality to stay within my budget.
Apr 25, 2005 Richard Potter from Ohio, USA
I have made several purchases ranges from $100 -$10,000, including a Dukane (JVC) projector and Stewart Deluxe Frame and Greyhawk Screen. In total, I have purchased approx. $13000.00 Buying this type of equipment on-line could be a riskt practice, but not with HTMarket. If you are lucky enough to be near their Chicago store great, otherwise Consider it like buying from a local trusted store that just happens to deliver everything they sell. I received very timely and detailed advice and product information. All products were delivered fast and in excellent condition. So far, for me HTMarket has beat every competitive price on the products they carried.

Specfically, talk to Alan. He will not sell you what he has, but help you buy what you want.
Apr 25, 2005 Nicola E from Delaware, USA
Toshiba MDT800 Projector - excellent product, service and very helpful customer service by email. Would definitely buy from them again.
Apr 25, 2005 David Stevens from California, USA
I have purchased several products from HTmarket.com (e.g. projectors, speakers, screens). Though their products are priced competitively, the reason I am a multiple repeat customer is that their customer service is unparalleled for an internet-based company. They are always available to address any concern or question. They are very knowledgable. Clearly, they regard customer satisfaction as paramount.
Apr 25, 2005 Mike Campagna from Illinois, USA
Very helpful, prompt delivery competative pricing!
Apr 25, 2005 JM Wood from New York, USA
I have purchased several poster frames from HTMarket.com. Great prices, great customer service and, most importantly, great products!