Mendtronix, Inc. Buyers' Comments

Overall Rating

4.79/5.00 (190 reviews since Jan 2008)
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Jul 14, 2017 KASIA CZYKIER from Illinois, USA
Fast, reliable and customer oriented. Wouldn't have my repairs anywhere else.
Jul 10, 2017 Danny Wright from Georgia, USA
I would like to thank and commend Tom Zupner for his exceptional customer service and efficiency of assisting me in resolving technical, repair and warranty issues. I believe he went above the normal customer service expectations of providing excellent service. Though we were not able to get our projector repaired due to warranty ossues, Tom kept me abreast with options and answered all my questions, concerns and needs in a timely manner. I am thankful and appreciative of his service. I will highly recommended Mendtronix to everyone I know because of him. Thank you Tom
Danny Wright
Jul 10, 2017 Tonya Hewitt from North Carolina, USA
ORDER NUMBER: Job #: 93482
Model: LC-XL200

Serial #: H9YA1421

I was very pleased with the service that Tom Zupner provided. He was always there providing an eta on the repair. The repair took just a little longer than expected but that was no fault of his own. In our future dealings with Mendtronix, I will be requesting to deal only with Tom if possible.
May 19, 2017 Matthew Shirk from Pennsylvania, USA
COMPANY: Tulpehocken Area School District
Mendtroxix has been great for us. They have a very fast return rate and every repair has been excellent. I have not had to send a projector back ever that was fixed by them. Thanks for everything!
May 18, 2017 Steven Douglas from Alabama, USA
COMPANY: A V Enthusiast, LLC
Thank you for your great communication and help through the the repair process of our customers projector!
Apr 17, 2017 Mark Elble from Florida, USA
COMPANY: Easy Living w/ Technology
ORDER NUMBER: JVC Warranty Repair.....
We had a client here in the Tampa Bay area that needed warranty service on his JVC projector. We were directed to the folks at Mendtronix. Talk about an all around great experience. Tom Zupner and his team took the best of care of us throughout the entire process. From the initial RA, to the diagnosis, to the repair, and the return, Tom kept us up to date on status. No complaints coming from our direction, only thanks.
Feb 22, 2017 Richard M Faraci from Massachusetts, USA
Repair of JVC projector under warranty. Tom Zupner and Monique Kuh very responsive and helpful with ongoing updates and explanations. Would definitely use again.
Feb 2, 2017 tammy storm from Oregon, USA
COMPANY: Compvew
Had a repair sent over before the Christmas shutdown and even with all the closures Mendtronix got the parts early and returned to the customer a week early then noted. Best repair house in the South, East and Central! The tech's are wonderful and so is my sales person Susan Williams who kept me updated weekly.
Feb 2, 2017 Amanda S. from Missouri, USA
COMPANY: Division of Youth Services/Gateway Day Treatment
We were very pleased with the transaction and how to complete the whole return process. Very easy instructions. Had great communication with Susan Williams. Excellent customer service. It was a pleasure doing business with you all. Thank you.
Jan 30, 2017 Dan McLain from Ohio, USA
Tom was very knowledgable and helpful.
Jan 24, 2017 steve from Indiana, USA
Ordered projector bulb for epson 3020, the old one was so dim and the fan was always on (2100 hrs). ordered a $55 lamp from no name seller on amazon - it came the next day and did not work at all. the projector immediately went into some kind of overheat danger mode with lights blinking and the fan on full blast. ordered from mendtronix and the bulb came in a couple days and worked like a charm. bright picture, no fan noise. just like original bulb when new. i should've known better on the cheaper bulb.
Jan 19, 2017 Jay Ure from Illinois, USA
COMPANY: exp Federal Inc.
ORDER NUMBER: Case 91237
Tom Zupner was a breeze to work with. He and medtronix were straightforward and honest from the beginning. My expectations were consistently managed and any delays were met with further information from Tom. Our projector was returned in a weather tight, sealed wrapping. I give them an A+. Their customer service is above par!
Jan 18, 2017 Antonio Viana from California, USA
WOW! How refreshing is this??? A company who understands the art of customer service, quality repair and great follow-up?! Major Kudos to the Mendtronix folks! .... I can list so many industries that could learn from how they do business! I highly endorse this company for any projector needs (i.e. regular service or warranty repair).
Jan 9, 2017 Charlotte Stevenson from California, USA
COMPANY: Duarte, Inc
My experience with Mendtronix, specifically with my rep was very good. Although it did take a bit longer than I had hoped to identify and fix the problem (first time with the tech didn't take care of it), Tom was very conscientious and timely about making sure I was updated regularly on the progress of my repair. I would absolutely use Mendtronix again for my projector repairs and happily recommend them to anyone looking for support with their equipment.
Dec 29, 2016 Morris Polonski from California, USA
COMPANY: George Meyer AV
Great turn around. Repair was done quick and has excellent customer service. Susan Williams was very helpful on updating the status. Definitely will use them again.
Oct 27, 2016 Ken Goss from Pennsylvania, USA
COMPANY: The Goddard School Mechanicsburg PA
Mendtronix repaired my Promethean EST-1 projector. Everyone I worked with in this organization went well beyond the normal realm of customer service and provided the most enjoyable, efficient, and BEST customer service experience I have received, from any organization, in many years.
They are a dedicated team with one goal and that is to provide the best service possible. In my opinion they have exceeded that goal.
Oct 21, 2016 Dan Davis from Oregon, USA
These folks are the best. From sales to repair. Great communication from everyone.
Oct 17, 2016 Nash Alarcon from Washington, USA
Repair projector
Sep 16, 2016 Gary Cole from Nebraska, USA
COMPANY: First Baptist Church
We have been very pleased with the care that we have received in regards to the repair of our video projector. Everything was done with integrity and promptness. We are very excited to be getting our projector back, and to be able to use it for its intended purpose!
Sep 7, 2016 tammy storm from Oregon, USA
COMPANY: Compview Inc
my IT manager needed information from a repair we did in April 2013. sent over the request to Susan Williams and she had the quote and info for me with in 10 min. What great customer service!