Mendtronix, Inc. Buyers' Comments

Overall Rating

4.58/5.00 (146 reviews since Jan 2008)
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Nov 5, 2015 Maria Pineda from Florida, USA
COMPANY: Home Entertainment Systems
Excellent services, we had bought lamps and repair some projectors, with high professionalism. Service is A+. Rep is very collaborative and very attentive, call you right back if you need help. One of the best customer service. A+ , I do recommend their service
Oct 19, 2015 John Richard from Ohio, USA
COMPANY: Stark Board of DD
Bulbs and projector repair
Oct 17, 2015 Ralph Bryant from Georgia, USA
Repairs on our sonic projector were made & the evidence of the repairs were great movies once again.
Oct 15, 2015 Chris Kibler from Georgia, USA
COMPANY: Walmart
Infocus projector repair
Excellent job getting the equipment 100 % operational
Appreciate the constant feedback on repair status while awaiting parts
Great job
Oct 15, 2015 Tim Russo from Tennessee, USA
I send our projectors and lenses to Monique Kuh and the team at Mendtronix exclusively. They are thorough, fast and pleasant to work alongside.

Their team is always a phone call away when I have questions about our repairs. Keep up the great work!!
Oct 15, 2015 Debra MacMillan from California, USA
COMPANY: San Leandro Unified School Disctrict
We have had several of our Smart Technology LCD projectors repaired by Mendtronix. The experience with them has been awesome. Fast, fast service and fantastic communication and totally satified and will continue using them. I am 100% happy with Mendtronix.
Oct 15, 2015 Eddie Evans from North Carolina, USA
COMPANY: Velocity Solutions, Inc.
I worked with Monique K. during the repair process of our SMART projector. Monique was HIGHLY accommodating and always willing to answer any questions I had.
Oct 15, 2015 Alex Johnston from Kansas, USA
We have had a great experiences with our repairs that we have sent to Mendtronix. Their staff is friendly and helpful. We have sent close to 100 projectors to them and have had very little issues with all of the projectors they have repaired.In rare cases that we have needed to send a projector back in for a second repair they have always made the warranty process very easy.
Oct 14, 2015 Alejandro Reyes from California, USA
COMPANY: AVI Systems - San Diego
Mendtronix is the best place to have projectors or LED panels repaired. Excellent and very friendly customer service and great prices.
Oct 2, 2015 Doug Semon from Colorado, USA
COMPANY: BogusBrand Productions
Warranty repair of my JVC projector completed quickly, packed well, I'm happy. Especially appreciate the frequent updates on repair progress. Recommended!
Jul 13, 2015 Michael Juliano from Oklahoma, USA
COMPANY: Emmanuel Enid
Tom Zupner was my contact person and he worked with us to correct our mistake in our order and then again when the correct order had a defective lamp. He was an incredibly good help and an employee you'll want to hold on to.
Jun 19, 2015 Michelle Barnett from California, USA
Was thrilled by the interface and ease in which the projector was fixed. Your team is top notch and the way the forms come through and the follow up was amazing. Thank you!

Susan Williams (Mendtronix, Inc.) says:
"Please review and sign the estimate for Job: JUXT : 80886 for your InFocus IN1503.
Jun 1, 2015 James Chelmu from Pennsylvania, USA
Promptly diagnosed and repaired my BenQ W6000, which was burning up lamps and failing after 10 hours. Projector has 60 hours on it since the repair and is running great. Communication was good, and projector was sent back in the factory box I provided. Will use again, and will try their lamps as well.
Mar 24, 2015 gerald luss from New York, USA
service provided for repair of failed operations on a jvc dal-rs50u projector

every problem was addressed and the returned unit is now functioning perfectly as it had for three years prior to the failures being exhibited

the process as monitored by susan williams was exact in every instance as her communications outlined

she is an exemplary representative for mendtronix
Feb 27, 2015 Denise Orton from Utah, USA
COMPANY: Parowan Elementary School
ORDER NUMBER: Serv.#78534
Thank you Mendtronix for your expert service on our school SMART projectors. Your website was very easy to use to setup the service request, the ease to setup payment through school PO was the quickest ever, very friendly customer support, quick diagnosis along with repair and return to the school. I am very pleased with the over all service from Mendtronix.
Feb 26, 2015 Mike from Michigan, USA
I sent my JVC 4910 in for repair. Communication was excellent along with the actual service to my projector. They even honored my request to double box when shipping back to me.
Feb 23, 2015 Jeff Mach from Virginia, USA
My JVC projector fell and broke. Mendtronix is JVC's repair center and they did a great job. Projector was returned to me in an extremely well packaged box. I could not be happier!

If I had to say anything negative I would say they could do a better job at communicating the status of the repairs.
Jan 21, 2015 Michael Horan from California, USA
Mendtronix cleaned the internal color lenses and color block on my Panasonic PT-AE4000U.

In addition, the technician re-calibrated the settings for a perfect picture that's now dust-blob free and as good as new.

8-months earlier I sent the projector to Panasonic's recommended vendor (Heartland) and they advised me I needed new color lenses & a color block at a cost of over $2000. I refused the service and opted for only the cleaning, but when the projector was returned to me it still had all the same dust-blobs that showed-up on the screen as purplish spots.

Mendtronix's customer service, updates and pricing are all excellent. I would highly recommend this company.
Jan 9, 2015 Laura Jacobs from Texas, USA
ORDER NUMBER: 267924998670
I would like to take this time out to thank Susan Williams with Mendtronix for always being prompt, courteous and professional on the phone. She has always treated us with great service and does her best to get the order out quick and efficiently.
Jan 9, 2015 steve hovland from Maryland, USA
COMPANY: caroline county public schools
We have had a number of Smart uf 55 and epson brightlinks worked on and each repair has been excellent and handled well a special thanks to Belinda Gordon