Quebec Acoustic Home Theatre Buyers' Comments

Overall Rating

4.96/5.00 (309 reviews since Oct 2004)
Rate this Seller

Oct 21, 2013 Roy from Alberta, Canada
I have recently bought my second projector and screen from Richard since moving into my new residence. This time, as was the case before, the attention to service from Quebec Acoustic could not have been better. I had some damage to one of the screen components incurred during shipping- rather than having to deal with a claim process through the shipper, Richard did not hesitate to send out a replacement part at his expense directly. My experience with Richard and his company has exceeded what even a 5-star rating might imply for many other retailers.
Aug 4, 2013 Jonathan Gauthier from Quebec, Canada
I bought three times from Quebec Acoustic. First time was for a projector replacement lamp which had been shipped fast, and with A1 condition. Since i had a really great price the first time, I decided to give them a call to get a quote for my next fantasy, an Anthem Statement Kit. Not only did I get a very good price at first, the service and explanations from Richard during the process were awesome. This is the place when you don't feel pressure at all, they take their time to answer questions and follow-up on calls. Very personal approach which makes all the difference for me. Finally, i have been in the process of shopping for a new projector. Got a few email exchanges with Richard to get prices, etc. I drove on site to get a demo of the Sony VPLHW50ES, which I finally got. Patrice and Richard, have been of great help and i am overall, very satisfied of the personal shopping experience I got at Quebec Acoustic. Highly recommended.
Jun 22, 2013 Julia from British Columbia, Canada
Purchased a Da-Lite Da-Snap Projector Screen. We received excellent service from Quebec Acoustics. Questions were answered promptly and professionally. Order was completed on schedule and in accordance with all requests. We would definitely use them again.
Jun 8, 2013 Bil R. from British Columbia, Canada
I bought an Epson Home theatre projector from Richard at Quebec Acoustics several years ago. It has had very heavy use (approx 3,000 hours per year) and I call him every year for a new lamp.

The projector continues to perform very well and Richard's service has always been friendly, professional and accommodating. I strongly recommend Quebec Acoustics for good service and competitive pricing.
Jun 6, 2013 Rob Hamelin from Yukon, Canada
After dealing with several Canadian Epson Dealers that did not help at all with answer my questions or even selling me the projector I was looking for, so I was extremely happy to find Quebec Acoustics.

We exchanged about 20 emails over the course of a couple hours and before lunch all my questions were answered I had the info that I needed to make my decision and purchase my first 3D HD projector.

Next on my list is a screen and I'll be sure to get in touch with these guys first!!


Apr 12, 2013 Derek Arsenault from Quebec, Canada
Met with Patrice and chatted and spoke to Richard a couple of times before taking my decision on my projector, AV receiver... received very good information and was explained lots of things, really a human sale no pressure... will buy there again... long life to Quebec Acoustique two really passioned person.

regards

Derek Arsenault
Jan 29, 2013 Kal from Ontario, Canada
I recently ordered a projector and mount from Richard at Quebec Acoustic. Richard was able to answer all my pre-sales questions both quickly and accurately and the shipment arrived without delays. Some follow up questions were also answered very quickly. I would highly recommend Quebec Acoustic for their professionalism. Kal, Editor, CurtPalme.com Home Theatre
Jan 4, 2013 Trevor Murphy from Alberta, Canada
I recently purchased an Integra DHC-80.3 from Quebec Acoustic. The price was good and the service better. Thanks for a great experience Richard.
Dec 30, 2012 Ralph from Ontario, Canada
I purchased a Epson projector, Onkyo receiver, cables and screen from Quebec Acoustic in 2010, and was pleased with the service, knowledge and willingness to work within my budget. This month I purchased a Paradigm subwoofer. Richard and Patrice helped us create a very enjoyable home theater.
Dec 30, 2012 Daniel from Quebec, Canada
I purchased the new Epson 5020UBe from Quebec Acoustic on december 7th. They are authorized dealers for Epson products in Canada. The shipment took only two days to arrive. I'm very happy that I choose Quebec Acoustic and I will buy there again.

Thanks Richard !!!
Aug 15, 2012 André from Quebec, Canada
I bought an Epson 5010 and... well... with expert advice from Richard and Patrice, also bought IR repeater, 5:1 speakers. Very very happy! They did not spare any efforts to show, explain, discuss all my needs. From initial email to phone calls, visits, I received the utmost quality of service. Great price, great service, what else do you need?
Jul 13, 2012 Samaroo from Ontario, Canada
Purchased an Epson 8350 projector and was thoroughly please with the buying experience and the product.Richard was extremely pleaseant to work with. Product arrived on time with no issues.
Jun 7, 2012 quebec acoustics from Ontario, Canada
I purchased a jvc rs55 3d projector. Delivery was prompt and Richard did all that was ask of him by me to make it a great transaction. I will certainly be a returning customer.
Apr 9, 2012 Geoff Heyland from Ontario, Canada
Very impressed with the speed and reliability of the order and delivery process. I highly recommend this firm - Richard was very helpful, talking me into a LESS expensive machine with better performance! That NEVER happens in most retail experiences!
Apr 5, 2012 Sylvio Bourque from Quebec, Canada
J'ai bien aimé mon expérience chez Québec acoustic j'ai eu une démos avec Patrice pour les projecteurs. Gens simple et compétent va droit au but. J'ai d'autre acticles à acheter j'y retournerai sous peu..
Apr 5, 2012 Sebastien David from Quebec, Canada
Very quick response to email, GREAT price, was able to pick up the projector rigt away. Very satisfied, would do business again.
Apr 5, 2012 alfonso from Ontario, Canada
Great seller. Very helpful. Product came quick. Highly recommend
Feb 7, 2012 D. Henning from Ontario, Canada
Richard was extremely helpful in providing payment options to fit my needs. He was always prompt responding to questions and my projector (EPSON Home Cinema 8350) shipped very quickly. Overall I'm very pleased with my experience and will come back to Quebec Acoustics for any future projector needs.
Jan 17, 2012 Roland from Quebec, Canada
I bought the JVC DLA RS55 and besides this being one hell of a projector, I got one hell of a deal, and expertise from Richard, who is extremely knowledgable about matters concerning home theatre. They are also expert on Screen Goo, and compared a Grandview screen with the underlying wall finished in Screen Goo (Screen Goo won the contest, being brighter and sharper than the Grandview screen). Where else can you get knowledge and A-B comparisons like that? Screen Goo is a big secret, and available from these guys. It is what large, professional wall-screens use, and gets you enormous screens for a good price. Lastly, Richard solved a cable problem on the fly (it caused flicker, and was a new cable, not pruchsed at Quebec Acoustics, and was a diagnostically difficult problem in HDMI cabling). Overall, I highly recommend Quebec Acoustics from my above experience. Will continue to deal with them.
Jan 3, 2012 Sivakumar Sekar from Ontario, Canada
I bought an Epson 3010
Excellent service was provided by Richard.
Got it delivered to me within 20 hours of order.

Richard provided a lot of info about the product before purchase.
Great expertise.

The best deal you can find in Canada.