Visual Apex, Inc. Buyers' Comments

Overall Rating

4.91/5.00 (1,819 reviews since Oct 2004)
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Feb 1, 2016 Chris miller from Texas, USA
My experience with visual apex was fantastic. I got a great price, free mounting materials, and fast shipping. I'd definitely buy another projector from them.
Jan 28, 2016 Mac Mcarthur from Pennsylvania, USA
Great service.. everything they said it would be. I am always worried about big purchases online.. they put those fears to rest by just doing it right. On time and clear communication and even follow up after the fact to make sure I was happy. I will buy from them in the future.. my local best buy is in trouble!
Jan 27, 2016 SANJEEV KUMAR from California, USA
Jan 20, 2016 Ned Hawn from Tennessee, USA
Purchased the Epson 5030UB after careful review and considerable questioning.
Jan 20, 2016 Sam T from Texas, USA
Outstanding customer service! Service rep did a great job evaluating my home theater layout and recommended the right projector. Order was processed in minutes and the items arrived ahead of schedule. Much appreciated the after-sales follow-up from Visual Apex. Am very pleased with the Epson projector.
Jan 13, 2016 Nick from Texas, USA
Fantastic place to buy a projector... they followed-up with me on various occasions to see if I had questions or need anything at all. Service here is fantastic... much more attentive than any of the "big guys." The price couldn't be beat and shipping was lightning fast. I will definitely return for my next large home theater purchase... thanks so much!
Jan 11, 2016 T. Foell from Montana, USA
I purchased a HD26 Optoma projector which included a mounting bracket, a cover, and a long HDMI cable for the same price I could have ordered it through Amazon, so I was very pleased with my purchase. They were very quick in sending my products to me.
Dec 29, 2015 Tim from California, USA
I am happy to write this review of Visual Apex. I had been researching and looking for a home entertainment projector. The Epson Home Cinema 3000 (which sells for $1,200 new on Amazon) seemed to meet my needs (lens shift, good brightness, etc.). A higher Epson model (Home Cinema 3500) offered 3-D support (along with a pair of 3-D glasses) and some other features but was getting out of my price range; it listed for $1,600 and was retailing for $1,500.

I found Visual Apex selling the refurbished Home Cinema 3500 for $999 which included an extra long HDMI cable (35') and a ceiling mount for the projector. They also had free two-day shipping.

I ordered the package on Thanksgiving Day. The order shipped the next day (Friday). I received the package one day early on Monday. The projector has been great. I am very happy with my purchase and I'm very happy with Visual Apex.

Dec 29, 2015 David Honeywell from California, USA
I recently purchased an Epson 5025UB from VisualApex. Their price was very competitive, and I received the projector faster than expected. Even though I haven't had any problems, they have contacted me a few times just to make sure I'm satisfied and that everything is working correctly. Great customer service. I'll definitely be back in a few years for my next projector!
Dec 23, 2015 Darin Walk from Kansas, USA
I have ordered from Visual Apex 3 or 4 times. From those orders I have purchased 3 projectors and 3 screens. They are GREAT to work with. Not just the last purchase but every purchase. The last purchase was to just update to a newer model. The older unit still works fine but we were wanting one with 3-D capabilities. Visual Apex got the equipment to me promptly and it was nicely secured in their packaging. I would and have recommended them to my friends and family. Great customer service really does still exist –and it’s online! They have great prices with equally wonderful service at Visual Apex. I wrote a review directly to them and they asked if I would be willing to put the review here and without hesitation I said I would. They may be a small company but there are very competitive with the larger companies.
Dec 22, 2015 Kay from Maryland, USA
Best package I have ever bought was what I got from Visual Apex. The Epson 5030UB projector with the 135" Vapex Fixed screen was a stunner and best Christmas gifts ever, coupled with the exceptional products packaging and delivery from Visual Apex.
Nov 3, 2015 L Chaney from Kansas, USA
Love the Epson Home Cinema 8345-R I purchased from Visual Apex - it is so much better than the 8-year old Mitsubishi model it replaces. I especially love the price. Even though it's a refurbished model, it comes with the same 2 year factory warranty as a new model, so there was no risk. They promptly answered all of my questions through email, and I couldn’t be happier with the purchase. I’ll leave the projector in this house when we sell in another year, and I’ll be back to Visual Apex to purchase my next projector. They treated me so well I won't even bother looking elsewhere.
Oct 29, 2015 John Salas from Texas, USA
Great package, great service. Extremely economical. Now installed, everything is high quality, picture is excellent. Exceeded all our expectations. 3D is awesome.
Sep 17, 2015 Pastor Dave Hixon from Ohio, USA
COMPANY: Brush Creek Church of God
Absolutly AMAZING customer service. Ordered from Visual Apex in August and recieved the projector in two days. Perfect recomendation for our Church. I would HIGHLY recommend this company for both price and service! We will definatly be doing business with them in the future!
Aug 12, 2015 Scott from Tennessee, USA
I purchased a refurbished Epson 5030UB. Easy to order. Arrived incredibly quickly. Projector set up easily and looks and functions perfectly. Saved hundreds. Customer service is out of this world!
Jul 14, 2015 Gene Wenzel from Wisconsin, USA
Benq W1070 Projector.. Found Visual Apex online. Purchased from them for the great price & fast delivery. Had a question about set-up, customer service was friendly and was quick with an answer.
Pleasure to do business with. thanks
Jul 8, 2015 Jonathan McDaniel from North Carolina, USA
Visual Apex was great helping me decide on the Epson 8345. Package arrived on time and double boxed. It has exceeded my expectations and movies are great on the 100" screen.
Jun 30, 2015 Noel Ferreria from California, USA
I ordered a refurbished Epson 8345 projector. It arrived quickly and it was packaged well (it had a larger outer box to protect the inner box). Other places just ship products in the original box from the manufacturer (which I hate btw).

The projector works like new and I haven't had any problems with it so far. I have about 40 hours on it already. It really seems like new.

Again, no problems with Visual Apex. Fast shipping, no issues. Just order and wait a couple of days for it to arrive - the way online ordering should work.
May 21, 2015 Chris Wiles from Kentucky, USA
Great merchant: best price and fast shipping. Love my Panasonic AE-8000!
May 12, 2015 John from Wisconsin, USA
Great buying experience. First class customer service. Highly recommend!