Visual Apex, Inc. Buyers' Comments

Overall Rating

4.91/5.00 (1,798 reviews since Oct 2004)
Rate this Seller

Apr 14, 2015 Alvin Ledbetter from Georgia, USA
ORDER NUMBER: 940900
I purchased a Benq W1070 from Visual Apex and found them to be exactly what they claim to be. An outfit with excellent prices on quality products, and a focus on customer service. I would definitely recommend them to anyone looking to purchase a projector.
Apr 14, 2015 Ron Tapke from Iowa, USA
COMPANY: Jacobs Corporation
Epson PL 955WH Projector. No issues or complaints. Absolutely a quality experience and will do business with Visual Apex again.
Apr 7, 2015 Frank Tobar from California, USA
ORDER NUMBER: 95233
Great business to work with, 5 stars. I ordered a BenQ projector through them and it arrived much faster than I had anticipated and in good shape. They followed up with me via email to ask about my order and see if I had any questions. I would highly recommend Visual Apex for anyone looking to buy projector equipment.
Mar 26, 2015 Larry Martin from Florida, USA
COMPANY: Christ The King Lutheran Church
ORDER NUMBER: 95150
On March 2, 2015 we ordered two Epson PowerLite Home Cinema 8350 Projectors. The order process went very well and I was very impressed that we received them in two days (Washington to Florida).
Mar 26, 2015 John Jones from Louisiana, USA
ORDER NUMBER: VA84626
Visual Apex had a well designed website that enabled me to research and compare different products from multiple vendors. Once I decided and placed my order I received exactly what I wanted and in excellent condition. I would recommend them to anyone.
Mar 24, 2015 William Siers from Georgia, USA
ORDER NUMBER: 95186
Awesome customer service, order was shipped within hours of being placed. Everything was as promised. Fedex 2day shipping became a problem due to weather, not Visual Apex's fault however they refunded the additional money paid for expedited shipping of items. Follow up tech support was awesome, my call was answered in just a few minutes and the tech walked me thru my setup issues on the Epson 5030UB.
Mar 19, 2015 Jack Petit from California, USA
ORDER NUMBER: 95033
"Pre-sale phone support was efficient, courteous, and accurate. Order processing was swift. Shipping and delivery were very fast - as promised. Optoma HD26 projector was well-packed and works as described. No need to use the generous Visual Apex 30-day return policy, but felt good it was available. I'd say that's pretty darned good so far."
Feb 4, 2015 Scott Nelson from Texas, USA
Everything was great and as advertised! Very satisfied!
Feb 3, 2015 Dennis from Nebraska, USA
COMPANY: N/A
Incredibly fast shipping, and the best price I could find. What more can you ask for?
Jan 14, 2015 Kent Johnson from Montana, USA
ORDER NUMBER: SEA147742
These folks are awesome. I have purchased two projectors from Visual Apex, with the last being the Epson PowerLite Home Cinema 8350. They are very helpful and friendly as well as knowledgeable. The throw calculator on their site is very helpful in determining which projector will work for your space. Shipping was very fast both times. Look forward to buying from them again when time for another upgrade.
Jan 14, 2015 pusher from Oregon, USA
ORDER NUMBER: 937557
No problems with shipping. Site was easy to navigate. The Distance Calculator was useful, although I would like to see Lens Shift data be included to make it a truly one-touch tool for set-up evaluation. I also used the Compare Projector feature on the Projector Central site to compare what the sales person recommended and what I liked. The "Compare" feature on Visual Apex is not as detailed.
Jan 13, 2015 Mike from Kentucky, USA
ORDER NUMBER: 94175
Visual Apex had the best price on the Refurbished Epson 5030 projector. Projector looks like it is brand new and has performed flawlessly. Visual Apex even followed up with me afterwards to make sure I was happy with my purchase.
Jan 9, 2015 Julie Edwards from Texas, USA
I could not be more impressed with Visual Apex for the purchase of an Epson 3020 projector, from product quality to the free projector mount and $125 gift card that was sent automatically. I would highly recommend this company for the best price and service available. We are delighted with our purchase!

Jan 8, 2015 Tom Johnson from South Carolina, USA
Good price and great service. Will definitely shop here agains
Dec 31, 2014 Jim Gould from New York, USA
ORDER NUMBER: 93777
I purchased an Epson 5030UB projector from Visual Apex an within 2 Days the Epson Projector was delivered. The Projector was packaged very securely and was in excellent condition. Visual Apex service personnel followed up with rebate form and within 7 days of my purchase sent the gift card which was part of the purchase agreement. I highly recommend Visual Apex. Great prices and superior service!!!
Dec 23, 2014 Ed from Michigan, USA
COMPANY: n/a
ORDER NUMBER: 936773
Best on line vendor I've used! Projector was delivered double boxed in 2 days as promised in excellent condition. They followed up AFTER the sale twice via email-Once to make sure I was satisfied or see if I had any questions or issues they could help with. The other to provide the status of a Visa card rebate. I've waited and wondered several times before awaiting a rebate. NOT from them! The card arrived 24 days after ordering the projector. I thought that was pretty amazing!
I'd strongly recommend them to anyone in the market for a projector. Exceptional customer service! It would be great if all businesses operated like this.

BTW-LOVE the pj! An Epson 5030ub.
Dec 23, 2014 David Zakikian from Florida, USA
COMPANY: Maple Leaf Estates
ORDER NUMBER: 93703
My purchase of a new Epson Model 8350 Home Cinema Projector was very easy and efficient. There Web site was very easy to navigate thru to complete my order. The order was processed very quick and accurately. I was kept informed on the progress of the order and shipment times and dates. It arrived exactly as promised and in perfect condition. I would highly recommend Visual Apex to any customer looking for any products they sell.
Dec 23, 2014 Mark Jacobs from New York, USA
COMPANY: Longview School
ORDER NUMBER: 93700
I purchased an Epson - Home Cinema 8350 projector from Visual Apex. I was a little leery buying from an online company I had never heard of, but my purchase experience was excellent. The website was clear and easy to navigate. The product came quickly and they included a ceiling mount for free. Then after I received the order, they followed up to make sure I was satisfied. Customer service is alive and well today, at least at Visual Apex.
Dec 21, 2014 Michael Frendo from California, USA
COMPANY: Michael Frendo
always a clean transaction with Visual Apex. Good prices, good follow up.
Dec 18, 2014 Roy C from Georgia, USA
Bought a HD projector (Epson) from Visual Apex. Got a great deal and the accessories (mount, cable and cover) free. Delivered in 2 days securely with lots of tracking updates. The accessories were specific for the unit ,saved me a lotof time looking and acquiring the right mount.

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