Visual Apex, Inc. Buyers' Comments

Overall Rating

4.91/5.00 (1,837 reviews since Oct 2004)
Rate this Seller

Aug 30, 2016 Jim Foley from Massachusetts, USA
I purchased an Epson 5030UB which came with a free projector mount. I had trouble figuring it out but they had a video which showed me how to install it. Still had trouble and talked with a real human being a couple of times which solved my problem. Great customer service and a great projector system
Jul 28, 2016 Patrick Wilcher from Mississippi, USA
ORDER NUMBER: 99105
I recently purchased an Epson projector from Visual Apex. They had great customer service and exceeded all my expectations of delivery and response time. I recommend them to anyone.
Jul 6, 2016 James from Missouri, USA
COMPANY: Visual Apex, Inc.
ORDER NUMBER: 99013
Purchased factory refurbished Epson 3020, adjustable mount, and 35 foot HDMI cable. Free two-day delivery (on the projector) was a nice touch. Free Standard Shipping was included on the other pieces. Condition received was excellent. Unit worked as described and designed. Good follow-up on the part of Visual Apex, making certain that everything worked properly and that I was happy.

Yes indeed! Next time I need another home theater related piece of equipment, I'll look there first.
Jun 28, 2016 Matt A from Washington, USA
I have been a customer of VA for about 10 years, responsive, professional and dedicated are three words that I would use to describe them.

Cannot recommend them enough!

Apr 26, 2016 Michael G Orgill from California, USA
COMPANY: DeeMark, LLC
This was my second purchase from Visual Apex. This one went off as well as the first. Pricing was excellent, order process was smooth, delivery right on schedule. All 3 projectors from this order have been installed and working great!
Apr 13, 2016 Kip Keylock from British Columbia, Canada
COMPANY: Ocean Estates Developments
ORDER NUMBER: 98634
We purchased an Epson projector that was a special application .. we were quickly offered several units that would have worked, with expert advise from the wonderful sales people. Total 5 star service and recommend anyone needing great advice, unbeatable pricing, and customer satisfaction, deal with PC !
Apr 13, 2016 Peter from Texas, USA
ORDER NUMBER: 98599
Very responsive and friendly merchant. Item shipped fast and in time. Website has info that helps me to decide my purchase experience.
Apr 5, 2016 Jon from North Dakota, USA
I purchased the Epson 1080 projector and I am very pleased with it! Even better is this companies customer service. Outstanding!!
Mar 29, 2016 Dustin Dickens from Texas, USA
Purchased the Epson 5030ub theater bundle package, which included a Visual Apex 110" fixed frame screen, projector mount, ir extender, projector cover and universal remote. Overall great experience and products. The 5030ub looks amazing on the Visual Apex screen. I could not be happier. The best part of my experience was the fast shipping and far superior customer service. Thank you.
Mar 29, 2016 Chaun DeMars from Minnesota, USA
ORDER NUMBER: 96077
They answered my many questions without pressuring me into buying anything. They gave me several examples of what I needed in several different price ranges. An overall very good experience dealing with them.
Mar 26, 2016 John Cowell from New Jersey, USA
ORDER NUMBER: 960650
Buying from Visual Apex was the best online buying experience I've had in a long time. They had everything I was looking for. Ordering was simple and shipping was super fast. I especially liked how Alice from customer service followed up on my order.Thank You!! This is an excellent company to do business with and I will tell everyone I know.
Thank you Visual Apex.
Mar 16, 2016 ROBIN CLEMENTI from New Jersey, USA
ORDER NUMBER: 98321
My Husband and I decided to build a very modest home theatre and i was given a few name of projectors and screens to research. Visual Apex continued to come up as a research reference and their online information and very competitive pricing was great. The most important piece of information about Visual Apex is their telephone customer service and support prior to purchase was outstanding. After speaking with their sales staff I felt very knowledgeable to make my choice and they continue to help us as we make all of out installation decision. Shipping was very quick and everything arrived within 2 days.
Mar 16, 2016 Scott Hilliker from Alabama, USA
COMPANY: Chapel Hill Baptist Church, NORTHPORT, Al
ORDER NUMBER: 98452
Ordered a new projector for our sanctuary. Had to have it so installation could be before Sunday. Item was delivered on time just as the company said. I will definitely order from them again as the needs arise.
Mar 2, 2016 Doug DeFord from Indiana, USA
ORDER NUMBER: 98337
I recently purchased a Epson 5030ub Projector Package with a 120" screen after looking at them for several months. I submitted an email asking how this projector would fit my application in my home theater room. I received an e-mail quickly from Brian from Visual Apex answering all my questions asked. I finally made the decision on what I wanted and called and spoke with Brian to place my order. Everything went very smoothly on placing the order and the projector and accessories arrived exactly when I was told they would. The installation was just as I was told pretty much plug & play. I am amazed at the picture quality and was very pleased with the follow up from Visual Apex customer support. I would highly recommend them to anyone interested in purchasing a projector. Thumbs up to all at Visual Apex Inc.
Mar 1, 2016 Sarah Graham from Nevada, USA
ORDER NUMBER: 959562
We purchased a Epson projector and it working great. WE live in a very rural area and don't have a movie theater so visual apex helped us with that and now we enjoy movies from our own home.
Feb 24, 2016 Dwayne from California, USA
ORDER NUMBER: 959960
The best in the business. Product was exactly as described. Shipping was lightning fast. Customer service was friendly and knowledgeable too. They've definitely earned my business as a life long customer.
Feb 17, 2016 Kim Dahl from Utah, USA
ORDER NUMBER: 958182
This is the 2nd purchase of a projector I have made from Visual Apex the past decade and have been very pleased with price and service from a small company. The sales people are friendly, anxious to help you make the best decision for your situation, and low pressure. I got a great deal during the holidays on the Epson 5025UB and have been very pleased with my purchase. Compared with other places I have called, their service was prompt and I couldn't recommend them more.
Feb 11, 2016 Billy Blankenship from Virginia, USA
ORDER NUMBER: 956981
I called asking about a Epson projector 5030UB thank goodness I called this company and boy did I get someone their that knew a lot about projectors and can explain it to me were I could understand it very well. Pro and Cons of different projectors. I ended ordering the 5030UB and it came in mail sooner that i was told it would get here.Thank you so much Carl for you time and help!!!! Great customer service called Carl at Visual Apex more than one time before I ordered and was so helpful every time and patient with me Carl thank you so much I really enjoy my new projector. And i must also add they do have the best prices. So if you are in the market for projectors or other things with projectors please call them first and it will be your last call.
Feb 1, 2016 Chris miller from Texas, USA
ORDER NUMBER: 957955
My experience with visual apex was fantastic. I got a great price, free mounting materials, and fast shipping. I'd definitely buy another projector from them.
Jan 28, 2016 Mac Mcarthur from Pennsylvania, USA
ORDER NUMBER: 98010
Great service.. everything they said it would be. I am always worried about big purchases online.. they put those fears to rest by just doing it right. On time and clear communication and even follow up after the fact to make sure I was happy. I will buy from them in the future.. my local best buy is in trouble!