Visual Apex, Inc. Buyers' Comments

Overall Rating

4.91/5.00 (1,808 reviews since Oct 2004)
Rate this Seller

Nov 3, 2015 L Chaney from Kansas, USA
Love the Epson Home Cinema 8345-R I purchased from Visual Apex - it is so much better than the 8-year old Mitsubishi model it replaces. I especially love the price. Even though it's a refurbished model, it comes with the same 2 year factory warranty as a new model, so there was no risk. They promptly answered all of my questions through email, and I couldn’t be happier with the purchase. I’ll leave the projector in this house when we sell in another year, and I’ll be back to Visual Apex to purchase my next projector. They treated me so well I won't even bother looking elsewhere.
Oct 29, 2015 John Salas from Texas, USA
Great package, great service. Extremely economical. Now installed, everything is high quality, picture is excellent. Exceeded all our expectations. 3D is awesome.
Sep 17, 2015 Pastor Dave Hixon from Ohio, USA
COMPANY: Brush Creek Church of God
Absolutly AMAZING customer service. Ordered from Visual Apex in August and recieved the projector in two days. Perfect recomendation for our Church. I would HIGHLY recommend this company for both price and service! We will definatly be doing business with them in the future!
Aug 12, 2015 Scott from Tennessee, USA
I purchased a refurbished Epson 5030UB. Easy to order. Arrived incredibly quickly. Projector set up easily and looks and functions perfectly. Saved hundreds. Customer service is out of this world!
Jul 14, 2015 Gene Wenzel from Wisconsin, USA
Benq W1070 Projector.. Found Visual Apex online. Purchased from them for the great price & fast delivery. Had a question about set-up, customer service was friendly and was quick with an answer.
Pleasure to do business with. thanks
Jul 8, 2015 Jonathan McDaniel from North Carolina, USA
Visual Apex was great helping me decide on the Epson 8345. Package arrived on time and double boxed. It has exceeded my expectations and movies are great on the 100" screen.
Jun 30, 2015 Noel Ferreria from California, USA
I ordered a refurbished Epson 8345 projector. It arrived quickly and it was packaged well (it had a larger outer box to protect the inner box). Other places just ship products in the original box from the manufacturer (which I hate btw).

The projector works like new and I haven't had any problems with it so far. I have about 40 hours on it already. It really seems like new.

Again, no problems with Visual Apex. Fast shipping, no issues. Just order and wait a couple of days for it to arrive - the way online ordering should work.
May 21, 2015 Chris Wiles from Kentucky, USA
Great merchant: best price and fast shipping. Love my Panasonic AE-8000!
May 12, 2015 John from Wisconsin, USA
Great buying experience. First class customer service. Highly recommend!
Apr 20, 2015 Travis Scheckel from Texas, USA
Ordered the BenQ HT1075 projector. Visual Apex had the best price I could find, free shipping, and didn't have to pay tax. Arrived just as promised in a few days. Received a follow-up email to make sure it arrived fine and if I had any follow-up questions about the product. Very happy with the experience.

Apr 14, 2015 Alvin Ledbetter from Georgia, USA
I purchased a Benq W1070 from Visual Apex and found them to be exactly what they claim to be. An outfit with excellent prices on quality products, and a focus on customer service. I would definitely recommend them to anyone looking to purchase a projector.
Apr 14, 2015 Ron Tapke from Iowa, USA
COMPANY: Jacobs Corporation
Epson PL 955WH Projector. No issues or complaints. Absolutely a quality experience and will do business with Visual Apex again.
Apr 7, 2015 Frank Tobar from California, USA
Great business to work with, 5 stars. I ordered a BenQ projector through them and it arrived much faster than I had anticipated and in good shape. They followed up with me via email to ask about my order and see if I had any questions. I would highly recommend Visual Apex for anyone looking to buy projector equipment.
Mar 26, 2015 Larry Martin from Florida, USA
COMPANY: Christ The King Lutheran Church
On March 2, 2015 we ordered two Epson PowerLite Home Cinema 8350 Projectors. The order process went very well and I was very impressed that we received them in two days (Washington to Florida).
Mar 26, 2015 John Jones from Louisiana, USA
Visual Apex had a well designed website that enabled me to research and compare different products from multiple vendors. Once I decided and placed my order I received exactly what I wanted and in excellent condition. I would recommend them to anyone.
Mar 24, 2015 William Siers from Georgia, USA
Awesome customer service, order was shipped within hours of being placed. Everything was as promised. Fedex 2day shipping became a problem due to weather, not Visual Apex's fault however they refunded the additional money paid for expedited shipping of items. Follow up tech support was awesome, my call was answered in just a few minutes and the tech walked me thru my setup issues on the Epson 5030UB.
Mar 19, 2015 Jack Petit from California, USA
"Pre-sale phone support was efficient, courteous, and accurate. Order processing was swift. Shipping and delivery were very fast - as promised. Optoma HD26 projector was well-packed and works as described. No need to use the generous Visual Apex 30-day return policy, but felt good it was available. I'd say that's pretty darned good so far."
Feb 4, 2015 Scott Nelson from Texas, USA
Everything was great and as advertised! Very satisfied!
Feb 3, 2015 Dennis from Nebraska, USA
Incredibly fast shipping, and the best price I could find. What more can you ask for?
Jan 14, 2015 Kent Johnson from Montana, USA
These folks are awesome. I have purchased two projectors from Visual Apex, with the last being the Epson PowerLite Home Cinema 8350. They are very helpful and friendly as well as knowledgeable. The throw calculator on their site is very helpful in determining which projector will work for your space. Shipping was very fast both times. Look forward to buying from them again when time for another upgrade.