LCD, DLP, LCOS projectors

Complete IT Presentation & Home Theater Buyers' Comments

Overall Rating

4.93/5.00 (459 reviews since Nov 2004)
Rate this Seller

Jun 22, 2010 Jordan - Ottawa, Ontario from Ontario, Canada
Needed the order immediately and they turned it around the same day. Receptive and very straight forward over the phone as well. Excellent service.
May 13, 2010 Louis from Quebec, Canada
Bought interconnect cables. Great product, excellent service.
May 5, 2010 Ken from British Columbia, Canada
Was looking for an expired projector lamp and received awesome service !
Apr 19, 2010 Nanaimo & District Hospital Foundation from British Columbia, Canada
Your website was very informative and useful - I liked that I could find all of the information I was looking for on the product of interest to my organization. Thanks for shipping the projector to us in such a timely manner! Daniel
Feb 8, 2010 DvB from Alberta, Canada
We purchased a set of four high-quality Sanyo XP200 projectors with additional wide-angle lenses from Complete IT. Sales was very helpful both in identifying the product we needed and in putting together a package that we could afford. And all of this happened within a very tight timeline. I highly recommend Complete IT.
Feb 2, 2010 Rob Hayward from Ontario, Canada
Optoma HD20 projector: very satisfied, best price available in Canada very fast service and delivery!
Feb 1, 2010 Mark from Ontario, Canada
Kevin was great to deal with. he offered many choices, was very knowledgeable and i would definately buy from complete-it again
Jan 30, 2010 Chutney from Ontario, Canada
I have never had a worse experience than dealing with Kevin Benton at CompleteIT. He was arrogant and rude, and made the simplest transaction complicated. I'm sorry I gave them my money; I'll never shop there again.
Jan 13, 2010 Glenn from Alberta, Canada
I purchased a Mitsubishi HC 3800 projector with ceiling mount and 25' HDMI cable. I sent an e-mail query late at night through the company's website and received a response from Kevin at Complete-IT the next morning. I then picked up the phone and called them to ask a few other questions which were readily answered by the extremely knowledgeable and helpful staff at Complete-IT. They were also able to price match another online vendor's offer which was much appreciated. I was confident enough after the phone call to place an order for the projector package. The projector was promptly shipped and I received regular status updates on expected delivery date.

This was my first online purchase of something like this - high cost, fragile etc . . . (I had purchased a replacement bulb for my old projector but that was my sum total of online purchasing) and I couldn't have been happier.

I will definitely use Complete-IT again and have recommended it to a few of my friends who are also looking to upgrade their home theatres.

Dec 7, 2009 Gordon Patton from Nova Scotia, Canada
Needed bulb for data projector. Great price ... great service ... absolutely perfect transaction.
Dec 1, 2009 MF from Ontario, Canada
Casio XJ-S38 Digital Slim Projector
Casio YW-2L Wireless Adapter
and ceiling bracket
Nov 27, 2009 rudyrednose from Quebec, Canada
I bought an Optoma HD20 from complete-it.ca. Their service was friendly and professional. The projector was back ordered, but I was kept in the loop and once they received it, I got it the next day.

The only reason I do not give them a 5/5 is that their web site has a time lag.
The projector was showing in stock, but it was BO.

Today I purchased a replacement lamp for the HD20 from them. The web site showed in stock, but again upon calling them it is BO.

I would definitely do business with them again, and I have !
Nov 27, 2009 Mark Nesbitt from Ontario, Canada
I purchased a Sanyo PLV-Z700 and an Omnimount ceiling mount from Complete-IT, and found Kevin to be very knowledgeable, responsive and helpful. The pricing was very competitive also. I wound up delighted with the purchase and the experience, and recommend Complete-IT without reservation. (Interestingly, the other dealer I was talking to before I made the purchase subsequently wrote back to say, "FYI, Kevin at C-IT is a good guy." High praise, coming from a competitor!)
Nov 2, 2009 James from British Columbia, Canada
Purchased a new BenQ W5000 Bulb. Lightning fast delivery and excellent customer service. This is THE Canadian dealer for all things home theater. Good work Complete-IT!
Oct 29, 2009 SM from Saskatchewan, Canada
Superb service both at the front end and all the way to delivery.

Easily contacted and prompt replies.

Highly recommended.
Oct 26, 2009 Jean Sebastien Sullivan from Quebec, Canada
Ordered a Da-Lite Highpower Model B 106' from Complete It and the service was superb. Kevin reply to his email from almost everywere. The store take online banks payment directly. This is the first time i see a online store take that sort of payment. It took 7 open day from the ordering to the shipping of the screen at my place wish is very fast because it came directly from Da-Lite USA. In all, don't hesitate to visit this store. Highly recommended.
Oct 26, 2009 Rich from Ontario, Canada
A great company to do business with. Better pricing than the website I was going to use plus it's Canadian rather than US based. Fast turn around too. When the manufacturer (Sanyo in this case) recommend a supplier that has to be good news. Thanks Kevin.
Oct 6, 2009 Marty E. from Ontario, Canada
Purchased a Sanyo PLV-Z3000 projector through Complete IT a few months ago. Since I lived so close, Kevin arranged pickup instead of shipping. I really appreciated his giving me the option of purchasing a fully warrantied, new Z3000 with slight box damage at a discount. Although I ultimately decided on the perfectly-boxed unit, I never felt rushed in my decision process.
Sep 24, 2009 Samson chui from Alberta, Canada
Mitsubishi 5500 came in quick and ontime
Sep 24, 2009 J Rodger from Ontario, Canada
Complete It was very helpful. The whole experience was painless and the Optoma projector that we purchased is working well.