Pureland Supply Buyers' Comments

Overall Rating

4.76/5.00 (301 reviews since Oct 2004)
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Sep 30, 2016 Gloria Faircloth from Virginia, USA
COMPANY: B & G Hardware, LLC
ORDER NUMBER: 242018
Great customer service. I placed online order for a projector bulb. I had a reply back within 10 minutes saying it had shipped with tracking.

Very proficient.
Jul 21, 2016 Roger from Ohio, USA
I purchased a lamp from Prueland Supply and installed at the end of June. I just wanted to let those that may be skeptical about a non-OEM bulb know my experience so far. I have had the very expensive factor bulbs for my Epson 8350 projector and I feel this is close to, if not exact quality and brightness for over $100.00 dollars less.
Feb 12, 2016 Robert carpenter from California, USA
ORDER NUMBER: 221311
I ordered a TV bulb for my TV Mitsubishi and I got on the internet and chose the first company that came up in a very nice lady by the name of Lisa Herman answered the phone I told her what I needed and told her of my past two experiences that I had she assured me that what she was going to send me with fit into my Mitsubishi TV 65 inch color TV and sure enough I received the product on a timely manner and it slid right into the TV the TV came on with no problem I was so ecstatic and so happy that I did not have to call back and complain and try to get my money back I did not have to do any of that like I did the last time which in turn I did not get my money back nor the product so thank you Lisa and thank you to this company that I purchased this product from and I will do more business with you and again thank you for the outstanding customer service that Lisa gave me and again thank you very much Robert carpenter and once again if anybody ask where I got my TV fixed I will tell them that I got my product at Pureland supply
Jan 11, 2016 Donald Nxon from California, USA
COMPANY: SoilTap
ORDER NUMBER: 610-444-0590
I purchased a TV projector lamp.
Pureland Supply immediately responded to my net order. Confirmed the order, indicating when it was expected to arrive.
Then, provided a tracking number. It arrived 2 days earlier than they had planned.
You folks enabled me to feel "safe" with my purchase. Your prices were also below market.
Whomever runs your company should inform all personnel: "WELL DONE". I'll surely connect again, dn
Dec 28, 2015 Mark Piotrowski from Georgia, USA
I have purchased at least 2 lamps for my Mitsubishi HD1000U from Pureland Supply. Buying non-factory bulbs always feels like a spin of the roulette wheel. 2 lamps hardly represents a significant sample size, but both lamps performed admirably getting well over 5,000 usable hours out of both (rated at 3,000). I will continue to use Pureland Supply. Their customer service is very responsive and they are quick shippers, too!
Dec 11, 2015 James Beaubeaux from California, USA
The level of customer service and care about my situation was fantastic. Totally unexpected! I was so impressed with the way they took care of a problem. I had a problem with a lamp bulb, and they took care of it immediately.
Dec 7, 2015 Jerry Kreiner from Texas, USA
Pureland Supply did exactly what I asked them to do. The lamp for my 8 year old, rear projection TV arrived just before Thanksgiving Day, was easy to replace and the TV looks just like it did the day I bought it. Like watching all the football on a brand new TV! Thanks Pureland!!
Aug 18, 2015 Tom Blizzard from Florida, USA
Outstanding customer service. I purchased a replacement bulb for my Epson Power Lite Home Cinema 8350. To my pleasant surprise, Pureland Supply's free shipping was Fedex 2 day delivery. I received the lamp on Saturday. The lamp is first class quality in every way as it is manufactured by the same company who makes the Epson OEM bulbs. Pulse I realized substantial savings over some online retailers. Excellent company.
Jul 20, 2015 Kevin K. from Florida, USA
Our JVC TV's bulb announced to us that it was starting to go bad. We contacted the original vendor we had purchased our last replacement bulb from and after my wife waited over 20 minutes on hold, I looked up on the internet, bulb companies, and I called Pureland Supply and spoke with Laura. She helped us out and we are anxiously awaiting tomorrow's delivery. Laura was a pleasure to deal with and we are happy to have found Pureland Supply. Keep up the good work!
Jun 1, 2015 Chris from Texas, USA
COMPANY: Chris Mckinney Consulting
Absolutely saved the day. Called late in the day to see if they could ship same day. They did, and the correct part arrived first thing the next morning. Very happy, and we'll definitely be back.
Chris
May 27, 2015 Susan from Colorado, USA
ORDER NUMBER: 206018
Ordered a lamp for my TV and it showed up in 2 days! No drama, no having to call and find out my order status, just simple. Ordered, received an email with a tracking number, received part two days later. If only everything else in the world was this easy! Part was easy to install, TV looks better than before. Thanks!
Mar 24, 2015 Kent Garrett from Oregon, USA
At a family gathering we were looking at some of my slides we hadn't seen for over 20 years. It occurred to me if the projector lamp burned out we would have a problem. I googled the projector model number and Pureland came up as a lamp source. I opened their website and immediately found the lamp I needed for a very good price. I ordered a pair of the lamps and very quickly received an email receipt for my purchase and the next day was notified by email they had been shipped. They arrived quickly, securely packaged and exactly the lamps I needed. Couldn't have been a better transaction. Thanks
Mar 3, 2015 Eric from Vermont, USA
Quick service, good explanation of bulbs. They ship lamp assemblies that use the OEM bulb manufacturer in 3rd party made-in-USA lamp assemblies. I bought a bulb for an Epson 3850. The Epson stopped projecting, flashing LED indicating bulb was out. The Pureland replacement fit in perfectly, and is very bright. Obviously, it's brighter than the bulb it replaced which makes sense as it was near it's end of life. But at any rate, we now have a very bright projector that appears to be better than new. It was half the price of the Epson OEM lamp.
Feb 12, 2015 Jason S. from Texas, USA
ORDER NUMBER: 484556
my purchase was for a replacement lamp and housing for my Epson Powerlite Home Cinema 2000 (V13H010L78) which was at the end of it's lamp life. I had purchased a replacement from a separate online company which erroneously listed that they had it in stock. When I learned that their definition of "in stock" was "out of stock" I cancelled and found the lamp on Pureland supplies website. Given the recent lesson in trust, I called in to verify that they had it in stock. I spoke to Stephanie Rivera and she quickly validated the part in stock and placed the order for me over the phone. It should be said that price point is the item a consumer always thinks about, but we rarely give much weight to the more important factors (Effective processes, accurate information, and overall integrity). Stephanie was a true professional and has solidified my patronage to Pureland supply for my projector needs. Remember that a low price usually means a company has sacrificed other elements of the purchase process. After the shipping charges, it was only a few cents different from my refund from the competitor, to the total given by Pureland supply. In the end, I had my replacement delivered on Wed. the 11th as promised. Thank you Pureland Supply and Stephanie, for doing business the right way.
Feb 2, 2015 philip kurian from Texas, USA
dlp lamp
Jan 23, 2015 Bee Hale from Illinois, USA
ORDER NUMBER: 197810
Customer service= outstanding. Quick ordering and shipping Great bulb and projector running again without issues. Would recommend to everyone needing to purchase a quality bulb.
Jan 6, 2015 Ned from Colorado, USA
ORDER NUMBER: 118317
I purchased a Sharp XV-Z9000U projector lamp from Pureland Supply. The bulb popped after 727 hours of use. Citing the fact that the lamp was long past its 90 day warranty, Pureland Supply refused to provide any credit for the lamp lasting only about 1/3 of its expected lifetime.
Oct 29, 2014 Don Renaud from Massachusetts, USA
Bulb worked as I expected it.
Oct 28, 2014 J. from North Dakota, USA
COMPANY: Toay
Very satisfied.
Oct 28, 2014 Shannon Maxey from Idaho, USA
I recently purchased a new bulb for our Epson 8100 Projector, I purchased the Epson V13H010L49 and so far an very pleased with the performance so far.