Pureland Supply Buyers' Comments

Overall Rating

4.76/5.00 (266 reviews since Oct 2004)
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Aug 20, 2014 Edward B from Ohio, USA
ORDER NUMBER: 173787
I ordered a replacement LAMP MODULE (V13H010L49) for my Powerlite Home Cinema 8350  Epson Projector. Although I had a great buying experience with Pureland Supply, the replacement lab only lasted 7 months and 607 operating hours. The lamp is listed to have ~3500 hour qualified lifespan. I use ECO mode with limited on/off transitions. The projector operates in cool basement and mounted on the ceiling (never touched or bumped). Although I didn't expect 3500 hours, I did expect close to 2000. I get over 2000 hours on a lamp purchased directly from Epson ($275.00). I paid $184.70 for this lamp from Pureland. Based on this predicted life, I am better off paying more and buying directly from Epson. Bottom line: Recommend buying original lamp modules from Epson. Otherwise, one may be buying more and replacing lamp modules more often with third party lamp vendors.
Jun 5, 2014 Keith Taylor from Florida, USA
First time ordering from your company, new lamp arrived on the correct date and is working perfectly. Thank you
Apr 19, 2014 BillY from Georgia, USA
So the service is not bad and they do a good job sending the product out quickly. My issue is with the quality of the product. Purchased an ETLAE900 projector lamp for 237.00 dollars which should have a life of 2000 hours. Realistically our lasted maybe 400 hrs max. Decided to buy some generic one even if they don't last 2000 hrs I can buy 2 for the price of one of these and at least try.
Mar 17, 2014 Susan Blackman from New York, USA
ORDER NUMBER: 416323
DLP TV LAMP WD-65735
Dec 22, 2013 Abe Tabish from West Virginia, USA
ORDER NUMBER: 388352
Excellent product Great Customer Service saved this website for when my projector bulb failed was going to try a replacement from Pureland I have a Mitsubishi WD-65831 DLP Television I must say it's been over a month and the picture is amazing would buy again from Pureland without a doubt. High Quality Great Value..Thank You for a Pleasant Transaction
Dec 16, 2013 Mike from Massachusetts, USA
I purchased an Epson 8350 replacement lamp from them. It installed well, and worked great... for 2.5 months, when it failed completely.

Now, I get that things happen, but my experience with them was not good. First I had to utterly convince them it was broken (the night before I went through about an hour of troubleshooting, including re-inserting my original dim bulb, which clearly proved that their lamp was broken). Then they asked how often I cleaned the filter (monthly), then how often I cleaned the fan. I looked around and found no information on how to do that.

Anyhow, they finally agreed to do an RMA. I sent the bulb, and three weeks later, the supposedly still have not received it. Unfortunately I lost the USPS tracking number. I'm not saying they're lying, but my bottom line is that it was not cheap, but I got very little value from them.
Nov 30, 2013 Joseph from Rhode Island, USA
My experience with Pureland Supply has been purely exceptional. The web site was easy to navigate, and the item purchased was sent on time and worked purfectly. When I needed assistence with the installation Bryan was exceptionally helpfull, kind and knowledgable. He was able to look up what the problem could be, explain it in laymens terms and was patient and not hurried. He walked me through the several steps necessary to get my DLP up and running. He explained the companys policy on returns in the event that I decide to return the item. If Bryan is not the owner or Manager he should be recognized as a very, very valued employee who just has an inate responsibility and concern for his customer and his company. As far as I am concerned he deserves a very big bonus.
Oct 16, 2013 Fast, Friendly, Inexpensive from Montana, USA
I was very pleased with my experience with Pureland Supply. This was my first order with this company so I called the number on the webpage to make sure that I was ordering everything correctly. The individual I talked to was very friendly and answered all of my questions. I ordered the projector lamp (for much less than I am used to purchasing it for, by the way) at 3PM with the overnight afternoon shipping, since we needed it for our weekend services. It arrived the next day by 3PM even though we live in Montana!

I was very impressed with the customer service, price, and efficiency of this company. You can rest assured that I will be using Pureland again in the future.
Sep 9, 2013 citroen from Kentucky, USA
ordered a bulb for my projector tv. Fast service, packaged really good. Would order again from this company.
Aug 8, 2013 Fran from Arizona, USA
Pureland Supply was most helpful and in particular Bryan in helping me who had no knowledge of what I was doing. Now I am confident that I can do what is needed thanks to Bryan. Pureland Supply was also much cheaper than anyone else on the supplies I needed. I would highly recommend this company who's interest is so deeply in their customers. I would always come back.
Jun 22, 2013 David from Illinois, USA
First time buyer/customer. Did comparison shopping for a projector replacement lamp. I discovered exceptional value. The order was fulfilled promptly and arrived withing the stated time period. I am very pleased!
Jun 19, 2013 Coco from Idaho, USA
ORDER NUMBER: 357737
I bought a new bulb and housing and the housing doesn't fit. I double checked all model numbers and they sent me what they seem to fit my dlp television WD-57734.
Jun 10, 2013 Donna from Wisconsin, USA
2 projectors
Apr 23, 2013 Joan from Michigan, USA
Very prompt delivery appreciated.
Apr 23, 2013 roe from Florida, USA
Great service deliveted when promised. Part works.
Apr 4, 2013 JB from Virginia, USA
I bought a HD33 replacement bulb about 2 months ago from pureland. The prices are unbeatable I searched around the internet for a few hours looking for the best price and pureland beat it by 100 dollars and to my surprise it was an OEM lamp. Well the lamp failed after about 400 hours, about 6.5 hours /day. After one phone call to pureland and 48hours later I had received a replacement at no cost and they even threw in the shipping for free. Highly recommend these fine folks at pureland 200% satisfied. Thank you Lisa!
Mar 28, 2013 MUfferman from Florida, USA
COMPANY: Zion's Hope
ORDER NUMBER: Quote 905714
I was searching online... did not realize I had found a wholesale company... filled out the registration to access the price for the bare lamp for the Optoma EP771 Projector. I left my desk... just minutes later I received a call from Jim Oeste. He was very professional. I was intending to continue searching for what I was looking for elsewhere but the price he quoted was good, his service was excellent, and he represented your company well. It's obvious that today his main concern was customer service and satisfaction. Thank you Jim for your excellent work. And thank you for convincing me that I wanted to buy my lamp from your company.
Mike :-)
// Signed //
Pastor Michael Ufferman
Communications Manager
Zion's Hope
Winter Garden, Florida
Mar 27, 2013 Dave from Washington, USA
Epson projector lamp
Mar 26, 2013 Donald Connor from Kentucky, USA
ORDER NUMBER: INV # 342407
Service was great, I was able to order two AN-XR20LP for a AN100P Replacement for a Sharp DT-500 Projector. Kristin was extremely helpful when I needed to return a different bulb.
Mar 10, 2013 Joe B. from New Jersey, USA
Placed my order on Wednesday March 6, 2013 at 3:15pm for a lamp for my Sony 60" TV. The customer service rep was very professional, the price was great, I got the lamp the next day it was easy to install and the TV is working great. When the time comes I will order with Pureland Supply.