Cousin's Video, Inc. Buyers' Comments

Overall Rating

4.80/5.00 (20 reviews since Oct 2004)
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Apr 4, 2010 Peter Somershwar from North Carolina, USA
I bought the Da-lite DatMat vinyl. I had it for more than 4 weeks now, and the strong unpleasant smell still there. I have to use the air purifier 10 minutes in the room prior to watching a movie. The smell has been unbearable to me. I wish that Cousin's Video posted this information on their vinyls. I wouldn't have bought this material had I known that. If the smell still there in a couple more weeks, I will have to rip it out.
Feb 11, 2006 G. Robinson from Massachusetts, USA
Buying a Da-Lite Contour Electrol projection screen from Cousin's Video was an ideal internet shopping experience. Their web site was clear and helpful and the prices the best I could find. They also offered a clear and easy way to get optional features for the product I wanted. The 5-star rating on Projector Central and positive comments on ResellerRatings were reassuring. Their email notifications and quick responses to my questions were also much appreciated. Delivery was fast and smooth. The product is exactly as described and performs perfectly. I'd order from them again and recommend them to friends.
Sep 1, 2005 Robert Wegner from Arizona, USA
Ordered DaLite screen material from Cousins. Staff was friendly via phone. Even checked with DaLite to see what the lead time on the order was and called me back. Very professional. Everything was handled very smoothly. UPS delivered the package standing on end even though the sticker on the box said not to. Screen not damaged due to good packaging from DaLite. Won't go wrong dealing with Cousins.
Jul 19, 2005 Wander van der Kolk from New York, USA
Excellent! First made a phonecall to get advice on the type of screen and type of material (after my own Internet research). Decided on a widescreen CSR Model B Da-Lite, high contrast matte white and extra black on the top (this feature is hard to get at the other websites!). I then ordered through their website, delivery was free & fast (faster than estimated delivery time).
May 12, 2005 Michael Brauer from Wisconsin, USA
I purchased a Da-Lite wall screen and recieved prompt and great personal service from Cousin's Video.
Mar 18, 2005 Steve from Colorado, USA
Bought a Da-Lite HCCV CC and couldn't be happier. Friendly and courteous on phone, email notifications at each step, and screen arrived a day early.
Jan 21, 2005 F Silveira from New York, USA
Easy to deal with and great pricing. They shipped exactly what was ordered/described. Quick shipping too.
Nov 9, 2004 Gilberto Lau from Florida, USA
Excellent service, fast delivery. 5 stars!!! Strongly recommended.
Nov 4, 2004 V. Woods from Michigan, USA
I purchased Da-Lite HCCV screen material (~100") from Cousin's Video. I was very pleased with the price, service, packaging, shipping, and the actual material itself.
If you're looking to custom build, then I highly recommend Cousin's Video.
Nov 2, 2004 Matt from California, USA
Bought a hipower model c dalite. They were responsive to my several order changes and provided the best price I could find on the net. Thanks Cousin's video. (website could be organized better though)
Oct 6, 2004 Roman from Texas, USA
Great dealer, great communications. Sent an email to confirm the order, notified of the expected shipment date. Delivered as promised. Great product too.
Oct 5, 2004 Terry Hill from North Carolina, USA
96" Projector Screen. We recieved it within a week and way before expected. So far we have no problems with the screen or the service. You were the cheaper price also even with the shipping cost (which in my opinion to high.) However the total cost was cheaper over all. Thank you.
Oct 5, 2004 AR from Alabama, USA
Prompt shipping and low prices make this store a must when looking for projector accessories. Would definitely shop here again.
Oct 5, 2004 Elton Palmer from California, USA
I received the correct product on time. After searching on the net for a couple of hours I believe that Cousin's Video had the cheapest prices and best selection of Dalite projection screens.
Oct 5, 2004 Glen from California, USA
purchased a da-lite hccv Cinema Contour ( used the 5% Discount Coupon from this site )- everything went smoothly, I would definitely recommend them and use them again.
Oct 5, 2004 Pete Rodriguez from Illinois, USA
I purchased the Dalite Contour Matte White 106" diagonal. I received the screen in less than a week! I would have received the screen even sooner if the delivery company had not misdelivered. The screen was in perfect condition and Cousin's helped me resolve the issue with the shipper.
Oct 5, 2004 Dave Peterson from Texas, USA
Purchased a Dalite Perm-Wall screen from Cousin's and had no problems at all with the process. They processed the order quickly and Dalite built it and shipped it promptly.

However, UPS in all its infinite wisdom, stood the box on end in the hot Texas sun even though there were stickers all over it saying the contents would be damaged if it was stood on end.

The shipping seemed a tad high, but the product price was low. Overall I think I got a great deal!
Oct 5, 2004 Nathan Blau from California, USA
Da-Lite Screen
Oct 5, 2004 Brian Feeny from Delaware, USA
The manufacturer had actually sent the wrong screen, but Cousins Video sprang into action and remedied the problem way beyond any resolution that I could have reasonably expected. Thanks so much for your assistance and excellent customer service.
Oct 5, 2004 Bryan Foster from Virginia, USA
Great product... fast delivery. Excellent to work with.