Ontario Acoustics Buyers' Comments

Overall Rating

5.00/5.00 (27 reviews since Jun 2005)
Rate this Seller

Mar 20, 2008 Russell Lomas from Ontario, Canada
Screen Goo package
Mar 13, 2008 Gage Townsend from Ontario, Canada
I was very happy with the prompt service from Ontario Acoustics. Had my order within two days. Jen always kept me in the loop on where the product was and I am very happy with the Screen Goo that I applied. Excellent product.Excellent service.

Gage
Mar 10, 2008 RJ from Ontario, Canada
The mighty Goo has arrived! I am really impressed with the service and speed. Delivered within 24 hours! I guess now I need to buy some equipment so I can make use of the Goo...

thanx!
-rj
Mar 5, 2008 Eric from Ontario, Canada
Ordered Screen Goo (basecoat and topcoat). Excellent delivery time and better prices than I saw elsewhere.
Feb 5, 2008 FRANK from Ontario, Canada
I HAVE HAD EXCELLENT SERVICE FROM THIS COMPANY.GREAT DEALS AND GREAT PRODUCTS.GREAT COMMUNICATIONS ALSO.I PURCHASED A SANYO Z5/SCREEN PACKAGE.AWESOME.COULDN'T ASK A BETTER PACKAGE.ALSO PURCHASED PROJECTOR MOUNTS FOR MYSELF AND FAMILY MEMBERS ARE VERY HAPPY WITH THERE PRODUCTS.I ALSO LIKE HIS PAYMENT OPTIONS.JEFF IS ALWAYS READY TO RESPOND TO ANY QUESTIONS.
Nov 1, 2007 Fredly from Ontario, Canada
As a bargain hunter (read cheapskate), I found Goo to be an AMAZING product! (to save even more money, don’t by the kits, just by the calculated paint and supply your own rollers and tray)

Ontario Acoustics Goo prices were the best I could find in Canada and included free shipping.

My delivery of Goo base and topcoat arrived two days after my online order. Nice!

Hold on, the wrong topcoat was sent!

A quick email and a new topcoat was sent no questions asked and arrived the next day, with instruction on how to send back the wrong topcoat, at my convenience.

The way I look at it, anyone can screw-up, its how you handle fixing the screw-up the sets you apart from the rest.

In my experience Ontario Acoustic passed this test with flying colors.

Great product, great service at a great price.

Fred in Hamilton
Jan 18, 2007 Geoff Brown from Nova Scotia, Canada
I purchased an Optoma HD70, ceiling mount, and da-lite screen from OntarioAcoustics, the service was excellent and email responses were immediate. I couldn't be happier with my purchase and I am very pleased with the fair price and customer service I received from the staff.
Nov 16, 2006 Darren Soley from Alberta, Canada
Yet another purchase from Ontario Acoustics and as usual the service was excellent and the prices very fair.

I'm definately going to recommend Ontario Acoustics to anyone looking to make home theatre purchases!

Nov 13, 2006 Francis Carbonneau from Quebec, Canada
I just purchased the Optoma HD70 at a very good price. The service is excellent with fast answer from email. Delivery is also very fast. I highly recommend this seller. I will definitely again from him.
Sep 9, 2006 Robin Desrosiers from Quebec, Canada
Simply the best i deal with: Super fast shipping: i receive the item he had in stock the day after i order it. Very, very good communication: in fact the best i deal with: Fast and detailed feedback (reply very fast to my questions, many time within an 1 hour wow!), and keep you in touch when the status of you order change. All of that at very competitive price.
Aug 8, 2006 Cameron from Ontario, Canada
Staff was ready to help and very effecient at getting back to me with the answers i needed.

delivery arrived as promised.

Will absolutely buy from Ontario Acoustics again.
Jun 18, 2006 Myron from Saskatchewan, Canada
Sanyo PLV-Z4 projector and 92" screen and ceiling mount and 25' of compnent cable. Excellent, fast service, personal touch, offered me better deals than I had originally planned on buying, saved me over $300. I have told my friends to buy from Ontario Acoustics and I will definetly go there again for my next purchase :-)
May 29, 2006 Myles Liversidge from British Columbia, Canada
Jeff was wonderful to deal with. He helped me out at every step of the process and I'm extremely happy with the Sanyo Z4, Da-lite screen, Barkan mount, and Phantom HDMI cables I purchased.

He's passed my ultimate test, and that is that I would definitely recommend him to my friends.
Apr 26, 2006 Marvin from Ontario, Canada
Excellent experience. Real pleasure to deal with both on phone and via email. Purchased a Sanyo Z4, Peerless mount and Phantom cables. Jeff answered all my questions same day, offered suggestions and alteratives. Followed through on everything and follwed-up on every email. Went the extra mile each time. Very good on price. Fast delivery. Would definitely deal with him again.
Mar 23, 2006 Daniel Lee from Ontario, Canada
We are EXTREMELY happy with the Optoma H31 and the Goo Screen we purchased from Ontario Acoustics.

Jeff answered all my questions and was very quick to respond to my emails! Excellent price and excellent customer service!
Mar 12, 2006 Steve Miller from Ontario, Canada
After visting their showroom with my family it was easy to decide who to buy from.
After researching projectors and screens for about a year we purchased a Sanyo Z3 projector, Optoma GrayWolf 106" screen and Mustang mount from Ontario Acoustics.
Through no fault of their own the screen arrived damaged. Jeff was very quick to send a replacement screen and we were and running in no time. A+++
Feb 20, 2006 K.Wilson from British Columbia, Canada
We are EXTREMELY happy and satisfied with the Da-Lite projector screen that we purchased from Ontario Acoustics. We did extensive research into the type of large screen that would fit into our budget and had scoured both the Internet and brick & mortar stores in our home city. The quotes we had received from other stores varied enormously (for the same product there were differences of hundreds of dollars), however, Jeff's prices are extremely competitive. Not only that, as other happy customers have commented, their customer service, professionalism and attention to detail is A+++.

Jeff and Andrea have so much patience (we had a lot of questions), and via telephone and several e-mails, they were extremely quick to respond to us in a clear and informative way (unlike some other online stores where we would typically wait 2-3 days for a response to any question).

The payment transaction went smoothly and when the screen arrived it was in pristine condition and exactly as described (it is a 60" x 80" DaLite model C with CSR in HCMatteWhite colour, we also had a custom 8" black drop put on). The shipper they used is very good. We will definitely be repeat customers and would highly recommend Ontario Acoustics to anyone in the market for home or commercial use theatre products!
Dec 2, 2005 Louis Ranger from Quebec, Canada
I recently purchased a Draper portable Road Warrior projection screen from Ontario Acoustics. I was very pleased dealing with Jeff Stapley: he is patient and answers all your questions. The service was as prompt as it humanly could be. The prices are indeed competitive. I recommend Ontario Acoustics without any reservations.
Sep 18, 2005 Andrew Wilcox from Ontario, Canada
The dealer will supply me with an Optoma H31, an Optoma 92" manual pulldown screen, a ceiling mount, and free shipping for $1499 CAD.
Jul 21, 2005 Andrew Horrocks from Ontario, Canada
Fast prompt service and easy to work with. Even gave me a discount as another was selling cheaper. I would purchase from this retailer again.

Andrew

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