Eastporters Audio Video Buyers' Comments

Overall Rating

4.75/5.00 (152 reviews since May 2006)
Rate this Seller

Mar 2, 2015 Rav from Ontario, Canada
I dealt with Milosh and he was excellent:) Answered numerous emails from me and agreed to hold on to my purchase till after I moved. Their pricing is very aggressive and they are willing to provide package discounts (depending on margin). I purchased an Epson 3050UB and Elunevision Elara screen.
Feb 28, 2015 Wayne Carter from Nova Scotia, Canada
Purchased my second JVC projector from Eastporters in December. Still using their Elunavision 120" 2.35 Reference Screen. Fantastic customer service both times which included honest advice based on my needs, fast shipment, solid support and terrific price. Excellent retailer, would recommend them without hesitation.
Feb 25, 2015 Lucas G from Ontario, Canada
Feb 17/15 order for Epson 5030UB. They provided confirmation of my calculations for room measurements, recommended this projector which I have done my research on before. Email response for billing, and obtaining receipt/invoice for Epson mail lamp bulb freebie was less than 24 hours.
Package arrived in excellent condition. day earlier than projected.
Price couldn't even be beat on amazon websites.
Would purchase my projector with them again, and recommend to friends/family
Jan 31, 2015 Stephan A from Ontario, Canada
East Porters are about as good as it gets. They were honest, guided me fairly (actually sold me some gear that was less cost that what I had intended to buy). Spent the time with me to educate and compare against other options. I will be recommending them to others and be back for more kit!
Jan 6, 2015 Nick from Ontario, Canada
Extremely satisfied with products and customer experience. Purchased direct from store...Excellent Demo Rooms...Even better customer service. I have and will continue to recommend that anyone wanting the best products on the market for the most competitive prices must visit Eastporters.

Purchased EPSON 6030UB w/112" 4k Ref Screen.


Nov 30, 2014 Claude Meunier from Quebec, Canada
Purchased a Panasonic TH-AX100 projector 8 years ago and I am now buying a replacement lamp (8 years after) not because it's burnt but because intensity is going down a little.
They answer every e-mail almost instantly even week-end at night!
Love their business...I could buy a cheaper lamp elsewhere but with them I am sure I am buying OEM parts only.
Long live Eastporters.com

A very satisfied AND...returning customer !
Claude
Nov 27, 2014 Byron from Saskatchewan, Canada
Purchased an Epson 3010, 92" Elara 2 1.4 gain screen, mount and cables.

Eastporters was great to deal with, shipped everything in a timely manner and it was all packaged very well. The quality of their components (mount and cables) are great and their price is right.
Oct 4, 2014 Ken Dekker from Ontario, Canada
Great conversation with Dave. Very knowledgeable. Have not received product yet.
Apr 18, 2014 Brian Honda from Alberta, Canada
The staff was knowledgeable. The products were high quality. My family enjoys the big screen and the great theatre experience.
Apr 3, 2014 Brian Shepherd from Alberta, Canada
ORDER NUMBER: 41044
35 emails back and forth and I bought an Epson Home Cinema 8350-1080P Home Theater Projector, and 115" EluneVision Reference Studio White Fixed-Frame Screen - 1.0 Gain. Straight forward to deal with and very knowledgeable.
Dec 2, 2013 Manusharma71 from Ontario, Canada
Panasonic AR100u
115 inch elunevision fixed screen
Best model at best price. Had it for over a year and it works well and great
Nov 22, 2013 shorttough from Texas, USA
ORDER NUMBER: 22566
very fast shipping. Excellent customer service
May 19, 2013 flyingpanda from Ontario, Canada
First time purchasing a projector system and screen and Dave at Eastporters was more than patient with helping me select the right components and answering all my questions. Products arrived as expected and pricing was reasonable, would happily shop there again and refer to friends
May 15, 2013 Jeff Austin from Texas, USA
ORDER NUMBER: 22033
Eastporters was so good to deal with. I emailed with a question and got a prompt response with good information. Their pricing was excellent and i can't wait to get my new screen installed.
Mar 25, 2013 Troy Seaward from Newfoundland, Canada
I purchased a JVC x55 projector and 120 cinema scope Elunvision Reference screen. Absolutely fantastic picture in every sense. Blacks and contrast are first rate. The screen is well made and was a snap to assemble. Service was also first rate. Thank you for that
Feb 7, 2013 kal from Michigan, USA
ORDER NUMBER: 21466
Excellent customer service affordable price and quality work of the projector screen
Jan 16, 2013 Kman from British Columbia, Canada
At first they were difficult to get a hold of (due to the holiday season).

But as soon as I got in contact with them, they answered all my questions and provided great customer service. I am very satisfied with them and will deal with them again.

They even offered me an extra discount!!
Jan 16, 2013 kllymllns from Alberta, Canada
The projector (Epson 8350), screen (Elara 84" 1.2 Gain), and ceiling mount were all a great price. Everything was packed nicely and nothing was damaged. The projector is amazing, great purchase.

The only issue was my order took about a month to be received. I was not given a tracking number, after several emails and phone calls I found out the item was out of stock but was to be shipped Jan 4, 2013 (order Dec 17, 2012). Then I was given tracking numbers and I received the items on January 8, 2013.

Overall I would definitely deal with EastPorters again.
Oct 1, 2012 Peter from British Columbia, Canada
This was my first order from Eastporters.com, a new lamp for my BenQ projector. I initially made an email enquiry wrt the availability of a bulb. I was extemely impressed with the quick (10 minute) response time and secondly to the unbeatable price for an authentic lamp. At the same time I made another enquiry wrt the merits of their EluneVision screens. The response was just as quick and the information that I received was excellent and very informative. Now, this is customer services at its best. I will order a screen and I will tell all my friends about this customer orientated company.
May 28, 2012 David from Alberta, Canada
ORDER NUMBER: 37829
Great sales and service staff. Very knowledgeable about theirs and competing products. Would buy from again.