Eastporters Audio Video Buyers' Comments

Overall Rating

4.74/5.00 (147 reviews since May 2006)
Rate this Seller

Nov 30, 2014 Claude Meunier from Quebec, Canada
Purchased a Panasonic TH-AX100 projector 8 years ago and I am now buying a replacement lamp (8 years after) not because it's burnt but because intensity is going down a little.
They answer every e-mail almost instantly even week-end at night!
Love their business...I could buy a cheaper lamp elsewhere but with them I am sure I am buying OEM parts only.
Long live Eastporters.com

A very satisfied AND...returning customer !
Claude
Nov 27, 2014 Byron from Saskatchewan, Canada
Purchased an Epson 3010, 92" Elara 2 1.4 gain screen, mount and cables.

Eastporters was great to deal with, shipped everything in a timely manner and it was all packaged very well. The quality of their components (mount and cables) are great and their price is right.
Oct 4, 2014 Ken Dekker from Ontario, Canada
Great conversation with Dave. Very knowledgeable. Have not received product yet.
Apr 18, 2014 Brian Honda from Alberta, Canada
The staff was knowledgeable. The products were high quality. My family enjoys the big screen and the great theatre experience.
Apr 3, 2014 Brian Shepherd from Alberta, Canada
ORDER NUMBER: 41044
35 emails back and forth and I bought an Epson Home Cinema 8350-1080P Home Theater Projector, and 115" EluneVision Reference Studio White Fixed-Frame Screen - 1.0 Gain. Straight forward to deal with and very knowledgeable.
Dec 2, 2013 Manusharma71 from Ontario, Canada
Panasonic AR100u
115 inch elunevision fixed screen
Best model at best price. Had it for over a year and it works well and great
Nov 22, 2013 shorttough from Texas, USA
ORDER NUMBER: 22566
very fast shipping. Excellent customer service
May 19, 2013 flyingpanda from Ontario, Canada
First time purchasing a projector system and screen and Dave at Eastporters was more than patient with helping me select the right components and answering all my questions. Products arrived as expected and pricing was reasonable, would happily shop there again and refer to friends
May 15, 2013 Jeff Austin from Texas, USA
ORDER NUMBER: 22033
Eastporters was so good to deal with. I emailed with a question and got a prompt response with good information. Their pricing was excellent and i can't wait to get my new screen installed.
Mar 25, 2013 Troy Seaward from Newfoundland, Canada
I purchased a JVC x55 projector and 120 cinema scope Elunvision Reference screen. Absolutely fantastic picture in every sense. Blacks and contrast are first rate. The screen is well made and was a snap to assemble. Service was also first rate. Thank you for that
Feb 7, 2013 kal from Michigan, USA
ORDER NUMBER: 21466
Excellent customer service affordable price and quality work of the projector screen
Jan 16, 2013 Kman from British Columbia, Canada
At first they were difficult to get a hold of (due to the holiday season).

But as soon as I got in contact with them, they answered all my questions and provided great customer service. I am very satisfied with them and will deal with them again.

They even offered me an extra discount!!
Jan 16, 2013 kllymllns from Alberta, Canada
The projector (Epson 8350), screen (Elara 84" 1.2 Gain), and ceiling mount were all a great price. Everything was packed nicely and nothing was damaged. The projector is amazing, great purchase.

The only issue was my order took about a month to be received. I was not given a tracking number, after several emails and phone calls I found out the item was out of stock but was to be shipped Jan 4, 2013 (order Dec 17, 2012). Then I was given tracking numbers and I received the items on January 8, 2013.

Overall I would definitely deal with EastPorters again.
Oct 1, 2012 Peter from British Columbia, Canada
This was my first order from Eastporters.com, a new lamp for my BenQ projector. I initially made an email enquiry wrt the availability of a bulb. I was extemely impressed with the quick (10 minute) response time and secondly to the unbeatable price for an authentic lamp. At the same time I made another enquiry wrt the merits of their EluneVision screens. The response was just as quick and the information that I received was excellent and very informative. Now, this is customer services at its best. I will order a screen and I will tell all my friends about this customer orientated company.
May 28, 2012 David from Alberta, Canada
ORDER NUMBER: 37829
Great sales and service staff. Very knowledgeable about theirs and competing products. Would buy from again.
Mar 30, 2012 Richard McDonald from Ontario, Canada
I'm very happy with the products and support that I received from Eastporters.

Before xmas I bought a 92" tab-tensioned reference screen, Epson 8350 and wireless trigger. Then I started the basement reno which just finished in the past few weeks.

I did all the installation and set up. Screen works great. It's a tad noisy but I can live with that. And it has that nice, new plastic smell although it seems to be diminshing.

The trigger didn't seem to work. So an e-mail to Dave resulted in a new one being mailed out. It works great.

I purchased in-store. The sales experience was fine. Dave showed me what I needed to know. We discussed options on placement and distance to determine that my purchase would just fit (which it does). I was quite happy with how the wireless trigger problem got resolved.

I can recommend Dave and Eastporters.

Cheers
Feb 26, 2012 cjmorin from Massachusetts, USA
I recently purchased a 120" Superior EluneVision HD Vivid Cinema Pro Grey 1.8 gain projector screen from Eastporters Audio and Video.

It does not seem to make sense that I would post about this screen before receiving it, but I was so fortunate to find a company that could offer me a screen with high contrast gray material at a reasonable price.

All other sellers and brands that I found in three days of searching did not have the right combination of size, screen ratio and material, in a manual pull down screen, for less than $300. Their screen sold for $239 and was on sale, getting it
to me, from Canada to Massachusetts, for only $239.

I am thrilled to try it out and urge anyone on a budget who is primarily looking for a cinema screen to check them out.

This will be paired with an Optoma HD20. I will post more once I have installed and used it!
Nov 29, 2011 ravi from Virginia, USA
ORDER NUMBER: 13053
Order id #13053
Order date 11/22/2007 11:21

Bought SKU EFCW-106
Product 106" EluneVision High Definition Cinema White Fixed Frame Screen - 16:9

I am very happy with the quality of the product and the service. I referred a friend to buy 135" Elara HD.
Oct 17, 2011 Mark from Ontario, Canada
Shipping was beyond professional, got my Elune Vision screen and Panasonic PT-AE4000U projector the next business day after I ordered them. Customer service was excellent. Future business with these guys is assured.
Oct 2, 2011 Maxil from Quebec, Canada
high quality
quick shipping
well packed