Projector Lamp Source Canada Buyers' Comments

Overall Rating

4.57/5.00 (37 reviews since Jun 2011)
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Oct 21, 2014 Robert Kelly from Quebec, Canada
ORDER NUMBER: PLSCA36710
Hi! I bought two lamps from Projector Lamp Source.
There produut are very good quality and the service is excellent. If you order by phone, ask for Camilles, she is very efficient.
Oct 17, 2014 John Jenkins from British Columbia, Canada
COMPANY: Retired
ORDER NUMBER: PLSCA37219
I have a beautiful 9 year old 50 inch Sony SXRD back lamp TV. So recently when I turned the TV on there was no picture. After some research it appeared the projector lamp had failed. I called the store where I purchased the set to be told that Sony no longer produces these lamps and my only option was to take my TV to the recycle dump. I was not impressed with there suggestion so I went online to Amazon and found several companies in the States that sell lamps. You can imagine how excited I was to find this Company in Mississauga, Ontario who also sold them and when I entered my Lamp Model number they had 11 in stock. So I placed my order at 8:30am eastern on Tuesday and by noon the next day the Fedex man was knocking on my door on Vancouver Island. Now that is what I call service. I really appreciate such superb service from Projector Lamp Source. I have book marked you for any future requirements. You can't do better than that. Thanks so much.
John Jenkins
Sep 29, 2014 Jeff Piper from Ontario, Canada
COMPANY: D.M. Robichaud Associates Ltd.
We went through quite the round of frustrations trying to find a replacement bulb for our Optoma EH500. I recently ordered a replacement bulb through your website. The price was less than half of the other prices we saw online and the bulb just arrived a few short days after ordering. I'm very pleased and impressed.


Thank you :) You have a lifetime customer.

Jeff
May 20, 2014 Len Glaser from Virginia, USA
ORDER NUMBER: plsu532443
I had a tv repairman come and check out my projection tv. He told me my lamp was shot. It lasted six years. He called me the next day and told me it would be almost $200 including shipping and tax.
I went on line and found PLS.
I purchased the lamp for $95. and received it in four days.
It took ten minuets to replace it and my tv is like new.
I am very satisfied with the service of PLS.
May 14, 2014 Blue1Canadian from Ontario, Canada
ORDER NUMBER: plsca31271
Projector LAMP source is Safe as rain and faster than anyone would ever believe. I ordered my bulb from them Late in the afternoon on a Friday the delivery was made on the Monday 3 day's I installed it in minutes it worked marvellously this company has been there for me for the last two times, as far as cost and service I have never seen anything like them Congratulations. I will be back.Blue1Canadian
Aug 23, 2013 Timothy Ryan from Ontario, Canada
ORDER NUMBER: PLSCA29264
What great service I had received from this company, I placed my order at 1230pm and had received it the next day at 11am, I was even pretty impressed with the way it was wrapped anything you order online anymore just comes thrown in a box, I bought a bulb for my TV hopefully I don't have to deal with them again anytime soon and only for selfish reasons I don't want to blow another bulb, Great Company one that I will recommend to anyone who needs a bulb for a TV
Jan 24, 2013 Andy Jun from California, USA
ORDER NUMBER: 118697
I was ordered "2x Sanyo POA-LMP104 E-Series Replacement Lamp".

Delivery is so fast & safety.

I believe this company...

Goooooooood...!!!
Oct 11, 2012 berto from Ontario, Canada
I ordered a new lamp for my hitachi dlp television, the web site was very easy to use and i received my lamp promptly. The overall experience was excelent.
Sep 17, 2012 Nicole Blondin from Quebec, Canada
I am delighted with the rapid delivery of my projector lamp. It arrived the next day & that's for the basic ground delivery option offered by UPS. I'm amazed! The service representative for your company <Mr.Wilhelm Mack> that handled my purchase order was most informative, helpful and has the most pleasant customer relations skills. He put me at ease in trusting your company that we selected in result of our search on the internet, as I preferred to deal with a Canadian company. It was great dealing with your company for the first time. I will pass this on... I also have a second projector that I am now thinking of ordering a spare lamp, for future use. We are very very happy with our new acquisition & best of all, I know I can trust your company. Your price was competitively better! The lamp works great - nice & bright. Thank you.
Sep 13, 2012 Mr Hugh McLeod from Alberta, Canada
ORDER NUMBER: PLSCA21177
Often businesses only hear about complaints from customers rarely compliments.
I would like to take this opportunity to compliment your employee Martha.
She handled my call, well a few calls, about my inquires about purchasing an XL-2400 projection bulb and housing for my fathers Sony LCD tv.
Martha was very courteous, helpful, competent and pleasant to deal with.
She was knowledgable about any information I asked her.
She gave us very good service and handled the transaction efficiently.
Martha presented a positive image of your company.
You have a very valuable employee there.
I hope you will extend our thank you and let her know she is a good and valuable employee in your company.
If possible please share this email with her.
I know where to come for great service quick and items in stock and shipped out fast.
Wishing your team much success in the future.
I will definitely pass on to my friends and others the great service of your company Projectorlampsource.ca

Aug 17, 2012 Christine Dauphin from Quebec, Canada
ORDER NUMBER: PLS420368
On Aug 15th, I ordered a replacing lamp for my Sony Grand Wega. Martha from Projector Lamp Source Canada guided me to place my order.
Well, On Aug 16th at 0845, UPS was at my door. I replaced the faulty lamp with the new one.

It is working perfectly, colours are bright.

Thanks for a great service and fast delivery!
Aug 15, 2012 Neal L from Ontario, Canada
I purchased a lamp for my Sony TV from Projector Lamp Source.It arrived on time with next day service,cheaper by over $100 dollars and faster than what my TV service center could offer! Great deal, great service. Just added to my computer favorites!
Jul 9, 2012 Charlie Camilleri from Ontario, Canada
ORDER NUMBER: PLSCA15540
I'm very pleased with my order of my Projector Lamp for my Sony TV. and also impressed with the speed that it arrived. Thank You and it was a pleasure dealing with Source Canada. I will surly pass my purchase satisfaction to my friends.
Jun 15, 2012 Rita Sean from New Brunswick, Canada
If you need a replacement lamp for your TV,, well this is the place to get it. Our lamp blew in our TV, so i called local dealers but the price was kinda high for me. So i thought internet. I found Projector Lamp Source and a few others but Projector Lamp Source was a cut above the rest and half the price of the local dealers. Correspondence was fast and very courteous. I ordered the TY-LA1001 and it was shipped almost immediately. Shipped on wednesday afternoon, received on friday morning, super fast shipping.
So to sum it up this is the best place for your replacement lamp needs, they are a cut above the rest. Would not hesitate to buy from again.
May 14, 2012 TommyBoy from Ontario, Canada
ORDER NUMBER: PLSCA14263
Thanks so much for the super solid service .. Lamp was quality original OEM part and NOT a cheap inferior replacement just as advertised .. Website was very easy to navigate to locate proper lamp . Free shipping is bonus , ordered Wednesday night , received Friday noon , can't beat that .. All in all , straight A's .. What can I say Canadians do it best .. Thanks Again !!!

Kind Regards
Tom

May 5, 2012 Huntin88 from Ontario, Canada
My home theatre projector went dead the day before the NHL playoffs started. I called Projector Lamp Source and they had my lamp in stock for immediate shipment. I received my lamp two days after ordering, and it worked perfectly!

The lamp looked and felt exactly like my orignal which assured me that this was a genuine product. I was very pleased to find this reputable canadian business and will surly recommend them to all of my hunting buddies.

Thanks Projector Lamp Source!
Apr 25, 2012 Brenda Hellawell from Alberta, Canada
After reading glowing reviews of this company I decided to buy a lamp through them even though I was able to get it locally. Originally I wondered what I had gotten myself into when I had to contact the company to ask what had happened to my order. I was told about a delay which no one had bothered to inform me of. To say the least I was very upset, so I sent the company an email expressing my concerns. Imagine my suprise when the next morning I received a phone call from the company Sales Manager! Because he was an extremely caring, helpful individual he convinced me to give the company a second chance. In fact anyone I have told about my experience with this company is astounded by the caring attitude I was shown. I am so pleased with their customer service that after vowing I would never deal with them again now I will always check to see if they sell what I am looking for before I look anywhere else. Although I originally ordered and received a television lamp I actually found a fabulous company I will always encourage others to deal with!
Apr 20, 2012 Jamie from Ontario, Canada
Found lamp very quickly on their website. Had the best price I could find anywhere in Canada. Sent an email asking about delivery time and had a response right away. Lamp was delivered very quickly. Would recommend to others!
Apr 2, 2012 r kostiuk from Alberta, Canada
these guys price matched my sony projector lamp without hesitation, and they included the shipping, I am very satisfied with the product and especially the service. Customer service was very polite and the transaction was fast and easy.
5+++
Feb 28, 2012 drfritzi from British Columbia, Canada
We ordered a replacement bulb online (Jan 27) and it turned out that the bulb did not fit out TV because the website was inaccurate. We obtained an RMA to send the bulb back for the correct bulb and were told that they could not send the new bulb until the other one was received...fine...not great, but understandable. We sent the bulb back and waited - waited 2 weeks and still no replacement. We checked the tracking info and found that the "wrong" bulb was received back by them on February 15. As it was now February 27, we gave them a call to find out where the replacement was and were told it could ship today, but that we'd need to pay an extra $20 because the price went up. We asked for no increase (because it was their original error) and that the bulb be expedited to us. They agreed to no additional cost, but refused to expedite the shipment (despite the lamp already being expected in our hands by about February 20). Now going on 3 weeks without a functioning TV... When we called back they then changed their story and said the $20 extra is a restocking(!) fee and also confirmed that they would not expedite the order. Incredibly poor service, particularly because when re-checked their online store, they had now updated our TV with the correct part number and the price was actually about $5 lower(!) than when we originally placed our order. So, we fixed their database, got stuck with no TV for about a month now, and need a replacement part anyway. Thankfully there are numerous competitors out there. If shopping with this vendor, good luck and hopefully you're not in a hurry. Miserable.