Buyers' Comments

Overall Rating

5.00/5.00 (2 reviews since Feb 2014)
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Aug 15, 2014 Mark Sidell from Florida, USA
Called and spoke with Jennifer Brown. Couldn't be more helpful. Did an amazing job and knew what she was doing the whole way through. Much better than the competition. Will wait to get Optoma replacement lamp to determine how good the product is...the service is excellent!
Feb 28, 2014 Jenna from Michigan, USA
I have to thank for their excellent customer service. I have ordered many lamps from many companies over the years, but my experience today stands out in my mind as exemplary. I ordered a lamp late in the day Wednesday and it shipped the same day, and I received it today (Friday), so thank you for the quick service! When I installed it and couldn't get the 'replace lamp' warning to go away, I called and spoke with a young lady who was very patient and helpful, and walked me through the steps to reset the lamp timer on my projector. Afterwards, she offered to email a link to my owners manual so I would have the information on hand in the future. Thank you!!! You will be getting my business again in the future.