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Panasonic PT-AR100U User Opinion

Panasonic PT-AR100U Projector Panasonic PT-AR100U
by JaayDubya - Feb 05, 2014
Image Quality 4.0
Features 4.0
Construction 3.0
Ease of Use 3.0
Reliability 1.0
Value for Money 3.0
HD 1080 (1920x1080), 2800 ANSI Lumens,
19.0 lbs, $1,749 (MSRP)
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Personal Experience
Great images, quiet operation, HD quality very nice. Unit was larger than I expected but no issue as it is ceiling mounted. Not reliable, bad customer service experience, cannot recommend purchase which is a shame as images are nice, just not long-lived!
 
Problems
Projector People were excellent. Panasonic experience has been poor. Unit purchased 12/12, emitted smoke and bottom half of screen went dark 11/13. Used pretty heavy playing video games and movie wathcing by teenie boppers but good ceiling mount installation with plenty of vent.

Sent to Panasonic who returned it to me after 6-weeks, no trouble found. Unit still has dark image, even after new OEM bulb. Now they want pictures of my installation!?! It has been nearly 3-months, not a great customer experience! I cannot recommend a purchase based on this experience. Great projector, poor service.
BenQ