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BenQ PB8220
by Kevin - Mar 11, 2005
| Image Quality |
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2.0 |
| Features |
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2.0 |
| Construction |
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2.0 |
| Ease of Use |
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2.0 |
| Reliability |
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1.0 |
| Value for Money |
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2.0 |
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XGA (1024x768), 2200 ANSI Lumens,
6.9 lbs, $2,995 (MSRP)
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| Personal Experience |
| Died within a week of purchase. BenQ customer service was very prompt and courteous with their "Hot Swap" policy. If it fails within 30 days of purchase (keep your receipt), they'll send you a new one via fedex right away. Contrary to what someone else posted earlier, yes, they do charge your credit card, but that's just insurance for them. As soon as they receive your returned broken projector, they refund your credit card. Also contrary to what some else posted earlier, in my case they did not have another PB8220 in stock to send me, so they sent me a PB8240 - a better model worth $400 or so more. While I was not happy this projector failed, I was very happy with BenQ's customer service and the fact that I received a new projector via fedex two days later. |
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| Problems |
| Within a few days of purchase, it started randomly flipping the image upside-down and turning purple (it had red and blue but no green), and then it just started shutting off at random for no reason. A red light came on, but nowhere in the user manual does it tell you what the indicating lights mean. The problem normally occurred within the first half hour of turning it on, but after going through the 120 second cool-down shutdown process and restarting it, it seemed to work okay for an hour or two after that. Then one night it just totally died - red light and nothing else. |
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