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Audio General Inc.
Buyers' Comments

Overall Rating

4.97/5.00 (301 reviews since Oct 2004)
Rate this Seller

May 13, 2021 Charles Carmichael from California, USA
Impressed with Audio General's very quick response to questions via email generating a quote and overall follow-through was excellent!

Okay here is the crazy part, my order shipped within a couple of hours, had my shipping number and confirmation it was with UPS the next day... Overall very impressed. The unit is installed, box showed up, new product, undamaged looks great, works great.

Give these guys a call for your next order I will.
May 8, 2021 Fred Ettner from Oklahoma, USA
Did a great job. Shipped as promised!
Apr 16, 2021 Karthik Jeyaseelan from Doha, Qatar
I was pretty skeptical when I ordered the Epson Projector from Projector central as I was initially trying to get the product from any store within Qatar (which is where I'm based out of) and had to search for global stores only as the product was not available in my country.

I landed on the site of Projector central when I was trying to do a Google search and I must say, I'm glad that I did. They to me, are the most organised and professional group of people with a seemingly high focus on customer satisfaction with multiple emails written by them to provide me updates from the second I clicked order to the product to delivery. Shipment was made within a day and I got the product delivered all the way in qatar within 5 days. These guys are simply amazing and I would recommend people to go ahead and place orders from them without thinking for a second.
Apr 8, 2021 Patrick Ballington from Georgia, USA
COMPANY: The Bridge Church
Fast service on an order we needed rushed. Bought the screen pain for 2.4 gain. We were surprised at first to see it appeared more gray than the bright white Kilz we used to prep the wall but once we finished we noticed a huge difference! Great product and great customer service.
Apr 8, 2021 Vince Layton from Texas, USA
Pleased with purchase of projector mount. Great price, fast shipping. Would use this seller again.
Mar 31, 2021 Aaron Reitz from Pennsylvania, USA
I was exceptionally pleased with the purchase and service. The quote we received was below the other vendors that we worked with. I was happy to find a PA store to do our business. The shipping was extremely quick and everything arrived as expected. We are working to build a modern A/V system in our prison chapel, and they have found ways to save us money on alternative equipment from what we originally planned.
Mar 19, 2021 Christina Starcevic from Washington, USA
Amazing service!. Answered the phone after hours and completed an overnight priority ship order quickly & efficiently. Ensured all details were accurate. Shipment arrived on time and saved the day ??
Mar 18, 2021 Scott Tallal from California, USA
COMPANY: The Big Pictures
Audio General has consistently delivered what we need at a great price.
Mar 16, 2021 Daniel from Florida, USA
I was a little hesitant working with a company I had not heard of before, especially for a purchase this large. I was pleasantly surprised how knowledgeable the representatives were to what I wanted. I just told them my set up area and a general idea of what I wanted and they provided excellent recommendations. I went with the Optoma Cinemax P2. It came in two days (on a Sunday!) and was in sealed factory packaging. I chose to order a screen online from XY Screens directly and it was a perfect pairing! The money I saved on the projector compared to everyone else helped offset my screen purchase. I researched for two weeks and Audio General was the cheapest you could find. I also found the company has been in business for many many years, I even used Google Maps to look at their location to make sure it wasn’t someone’s house, lol.

Overall I give them 5 stars for customer service and 5 Stars for pricing, they are the cheapest I found and I highly recommend!
Mar 11, 2021 Kongxiao ZHao from Alberta, Canada
I rarely leave reviews for products I bought, but AudioGeneral really did a good job assisting me getting the projector I want with an amazing price.
The salesperson is knowledgeable enough to answer all of my question and reply fast.

The only bad experience is caused by Fedex. I have to drive to airport and visit 2 different location to pay my duty. UPS and DHL will handle that for you, but it's not seller's problem lol.
Mar 7, 2021 Michael Cohen from Pennsylvania, USA
I purchased a BenQ HT5550 projector from Audio General. The salesperson, Pieter, was outstanding. He was knowledgeable and patient. A pleasure to work with. When I had questions after the sale he was available and very helpful. Their pricing is also great! I would highly recommend them!
Feb 22, 2021 Rob from Florida, USA
Purchased a Panasonic PT-VMW50U from them; great customer service, shipped and arrived on time. Can't ask for much more than that.
Feb 7, 2021 leify from HONG KONG, Hong Kong
David, patiently and kindly help me to solve the shipping and payment problems.

Provided reasonable international shipping offer, fast shipping and detail information.

Thank you so much :)
Jan 19, 2021 Kevin Han from Michigan, USA
COMPANY: 712033500
I bought the Epson2250 home theater projector after literally weeks of research and bought it from Audio General because of a couple of conversations I had with Dave on a Saturday afternoon where I took him through all the considerations I had about the projector and integrating it with a sound bar and what impressed me was Dave's knowledge, candor and willingness to answer so many questions having nothing to do with the equipment but having everything to do with my comfort level at knowing what I was getting into with my home theater project. Thanks for sharing your expertise and time Dave- that earned Audio General that sale and future loyalty.
Jan 12, 2021 John from Delaware, USA
COMPANY: Berean Community Church
Amazing price on and Eiki EK-308 projector. Quick shipping. Competent phone support. This was an amazing experience!
Jan 7, 2021 Gerry from Florida, USA
AGI is a really great place to buy a projector and screen. Pieter in particular is an amazing guy to deal with, he answers your questions in detail and he knows a lot about what he sells.
The most important thing in these days of computer answering services and people avoiding to talk to people, AGI guys ANSWER their phones when you call them! This was the number one factor that I decided to deal with them. When spending thousand of dollars in an item you do not want the anonymity of a computer order...

My projector arrived on time, the price was great and the overall experience an A+

A really great place to deal with. Thanks guys.
Jan 7, 2021 Fraser Stalkie from Ontario, Canada
COMPANY: Merry-Hill Golf Club
I purchased 2 projectors for a golf simulator application. They were delivered quickly with excellent service and they are working very well after a month of use. I would recommend the Panasonic PT-VZ580 for any high ambient light, long run time application. The picture quality is excellent, the unit is quiet and the sound quality is very acceptable from the built-in speakers.
Jan 7, 2021 Brian Hamilton from Arizona, USA
I have purchased cables from Audio General many times over the past decade, and have had nothing but good experiences. Their quality is excellent and prices very reasonable. Transactions are quick and accurate.
Jan 6, 2021 Sameer Chirakkal from Doha, Qatar
Good item
Jan 4, 2021 Chris Unsworth from Florida, USA
I have one name for you....Pieter!!!! My goodness, this gentlemen was incredibly knowledgeable, he directed us to the perfect projector. He was kind, patient, so helpful...the experience was absolutely wonderful and the product is amazing! We have neighbors and family members that are planning on purchasing one soon. And we urged them to make sure they buy it from Pieter at Audio General. Also, the price was the cheapest we found and we received it less than 48 hours later. I will be referring people to this fantastic company and making sure they work with Pieter! He is a huge asset to their company and was the reason we purchased here instead of a large retailer or Amazon.

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