4.75/5.00 (77 reviews since Dec 2004)
|Rate this Seller
|mark steffens from Iowa, USA
|Tierney. Shawn gave excellent support and pricing
|Randy Carr from North Carolina, USA
|COMPANY: Carteret-Craven Electric Cooperative
|The Epson projector we were looking for was not available, but Tierney was very helpful in suggesting a better replacement at a lower cost. They worked to meet our quick turnaround and were in touch frequently while processing the order.
|Matthew Tinsley from Florida, USA
|The dealer as great and gave me an alternative to what I requested. I bought the Epson Powerlite Pro G6750wu
|Gregory Darmohray from Oregon, USA
|Shawn from ProjectorPoint did a great job. Had exactly what I was looking for at a good price.
|Rick Paashaus from Pennsylvania, USA
|We received excellent help, quick service, top quality equipment, and an excellent price. They notified us that we could receive a special deal during May/June to receive an extra lamp from Epson and provided the paperwork to do it. We would recommend them highly.
|John from Virginia, USA
|ORDER NUMBER: PP11279
I purchased a projector from this company based on an earlier purchase 8 years ago. This was a much different experience.
Issue #1 - the receipt and all correspondence comes from Tierney Brothers (?) and no mention of my extended service plan (in the receipt nor provided information). This has the feeling of the Chinese shell stores that are created in the US, though it isn't.
Issue #2 - They sent the package as Adult Signature Required. I found this out after the UPS guy had left a note on a Friday evening when I got home. Sorry kids, we have to cancel our planned Movie night. I don't have a problem with the requirement, but TELL ME and I'll ship it to a place where there will be an adult that can sign for it.
Issue #3 - Called to ask them to coordinate with UPS and have it shipped after a certain time. The person that could help me was "in a meeting." Left a message at 3pm Friday. They called me back Monday afternoon, too late to do anything about it. Had they called me back on Friday, UPS would have been able to reschedule their delivery.
Issue #4 - When they did call me back, their solution was for me to drive 30 miles to the UPS warehouse to pick up my order. The entire point of ordering on the internet and paying for shipping (though included with this order) is so that I don't have to drive anywhere. Best Buy is 5 miles away.
Issue #5 - UPS "left" it in the warehouse and it wasn't delivered on Monday after I had coordinated with an adult to stay at my house ALL DAY. Not the sellers fault. Since UPS messed this part up, they called and apologized and went out of their way to make sure that it was delivered at a time that was convenient for me on Tuesday.
Issue #6 - No "Sorry about that." "Anything we can do to make it better?" or other acknowledgement that I have spent $4000 with this company over two orders and they want to continue any business.
They got two stars because the first order 8 years ago was issue free.
|Tyler from Kentucky, USA
|ORDER NUMBER: 416086
Purchased Panasonic PT-AE8000U just yesterday. I haven't received it yet, but with all of the reviews I can't see me other than completely satisfied.
So the reason for this pre-mature posting... is for the OUTSTANDING... let me repeat... COMPLETELY OUTSTANDING CUSTOMER SERVICE FROM SHAWN GODFREY at ProjectorPoint.com. Not only is he extremely experienced and knowledgeable, but knows how to satisfy a customer and make him feel comfortable about such a large priced purchase. I'm so happy I went to projectorpoint.com for my purchase.
IN THE FUTURE I WILL ALWAYS VISIT THIS COMPANY BEFORE I GO ANYWHERE ELSE. I got a great deal on the bracket, extra glasses and the projector itself.. for me it was a one-stop-shopping experience.
I CAN'T SAY ENOUGH GOOD THINGS ABOUT SHAWN AND ABOUT PROJECTORPOINT.COM.
THANKS for being one of those "old-fashioned" companies that ACTUALLY STILL CARE about the customer!!
|Kirk from Minnesota, USA
I purchased a Panasonic PT-AE8000 projector, Elite Screens Er120Wh1 120" screen, and MSP-TIPK1 projector mount from Tierney Brothers, Inc. / Projectorpoint.com.
My experience was fantastic! They went out of their way to make sure I had my equipment quickly, that I was satisfied with my purchase, and took care of any issues that occurred.
I recommend Tierney Brothers, Inc. / Projectorpoint.com to anyone looking for A/V equipment, and will definitely be using them again!
|Vel from Ohio, USA
|I ordered a projector, 35' HDMI cable and Ceiling mount on Wednesday evening around 4:45PM EST with free shipping option. The products were shipped on the same day and received on Friday evening. I strongly recommend to others. I worked with Shawn, he was very helpful.
|Mark K from Indiana, USA
|Great people to do business with. Very helpful and knowledgable about products.
|Pat Malone from Colorado, USA
|Helpful with suggestion and follow up
|xzdc0f from Ontario, Canada
|These guys are the real deal. Very smooth transaction purchasing my panasonic ae4000. The service is fast and friendly, just as it should be with a large purchase like this. I highly recommend these guys. Thanks Jeff from pojectorpoint..
|Terence Chu from china, Hong Kong
This is Mr.Terence Chu, a director of Gogolplex company in Hong Kong. I want to order 200 units of epson projector EB-1825. Would you quote to me?
|Matt Starr from Colorado, USA
|Projector point answer the quesions I asked quickly. Others did not even reply after the first day.
|Matt from Colorado, USA
|I purchased an AE3000U project from Projector Point following a quote request. Got a great price and great service. Would recommend (but call them first - you may get a better price!)
|Gary from Michigan, USA
|Purchased an Epson Cinema 720 from these guys as they had the best price. I buy a lot of stuff on the internet, and these guys are top notch. I ordered the projector Monday night, I received an email and phone call from Vince at Tierney Bros. that the projector was being shipped that day.
|todd vanparys from Georgia, USA
|just got a sanyo plv-z2000 .. awesome product , service and follow through !!! even after the sale !!
|Darrell Walker from Iowa, USA
|I purchased a Sanyo PLV-Z2000. Great buying experience. Derek was extremely helpful. Highly recommended.
|Ravi V from Texas, USA
|Too soon to rate product.
|Alessandro Muti from Washington, USA
|Still finalizing the purchase, but so far they have been great.