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OfficeWonderland
Buyers' Comments

Overall Rating

4.93/5.00 (97 reviews since Mar 2008)
Rate this Seller

Jul 21, 2021 yun zheng from California, USA
Pefect Sony Projector. Fast shipper. Great communication. A+++ I could not find this projector anywhere!!!


OfficeWonderland was able to find me a discontinued projector I needed for my unique venue setup!!!

I will recommend to all my fellow business friends.
Jul 19, 2021 gtewari from Minnesota, USA
Just what I needed, fast shippin and price is right. Happy with what I purchased.
Jul 14, 2021 gavol link from Florida, USA
ORDER NUMBER: 184505
nice Epson G7000W projector, fair price, fast delivery
Jun 14, 2021 andrew ik from California, USA
Perfect condition, Fast shipping, very pleased
May 19, 2021 Anarelys from California, USA
COMPANY: Focus Technologies
NEC 331W projector looks and works great, fast turn around and very fast shipping
Oct 3, 2020 Damian from Florida, USA
Better than described and came sooner than promised. A+++!!! Thank you so much!
Aug 12, 2020 Aaron Tindall from Arizona, USA
COMPANY: Tucson Software Services
ORDER NUMBER: 152127
Optoma ZK507-W 4K with mount ordered.

It showed in stock.

But then it didn't ship. So, I tried looking up the status, but their website was under (re)construction and I was unable to access my account.

So I contacted them. They said it's actually backordered (even though it STILL indicated in stock.) But it'd be available the following month. Note that they never sent me a message or anything indicating the backordered status.

The following month passes, still nothing, and I'm still not able to access my account. I try resetting my password numerous times, and still can't access. I finally figure that out... passwords containing & are accepted during the reset, but don't work for login (even though & is explicitly listed as a choice by the website.)

Status still doesn't indicate backordered. I asked for a status update. I never got one.

Another month passes. I'm ready to cancel at this point. But I login, and it is showing cancelled! But I never cancelled it, and I never received a cancellation notification.

I contact them to complain that they cancelled without telling me anything. They say, yep, cancelled by our support department.

Frankly, I'm summarizing here. There were more steps than I've listed, none of them pleasant.

Totally unpleased with the whole experience.

In fairness, this all occurred during the pandemic, but I gave them more than a little grace multiple times and they just were awful.
Reply from OfficeWonderland:
Hello Aaron,

I am the owner of OfficeWonderland and would like to apologize for your experience with our company. The projector did show in stock when your order was placed. The order was placed during the Covid shutdown where most employees were not working on-site except for the warehouse manager. Your order was lost in the shuffle and should not have been. We value all of our customers and will use this message as a learning curve for the future. We have been in business for over 12 years and in my memory, this is the first such experience. We were having some technical issues which were all addressed as we switched over our operating platform to increase the level of cyber security. All of these issues have been since addressed and fixed.
Sep 17, 2017 AlexisRivkit from Florida, USA
COMPANY: UniversalSound&Video
ORDER NUMBER: 198001
I must have called this company 5-6 times before making my decision to go ahead with their recommended projector. We went back and fourth over budget time frame and our needs in a projector. They were very responsive and helped us finalize a solution that worked for our small church.
Feb 15, 2017 FrancoisGene from Florida, USA
COMPANY: JoeDimagioChildrenHos
Equipment ordered came in a timely manner and in perfect shape.
Nov 23, 2016 PleasedCustomer from Florida, USA
Five stars no complaints
Nov 10, 2016 Albert s from New Jersey, USA
COMPANY: Sultanchic.com

First time using Officewonderland and everything worked out well. Seriously I learned so much about my product from the very personalized service I received. The sales manager working with me was knowledgeable and enthusiastic. Will definitely return for more products and service.
Jul 17, 2016 Mongolian from Illinois, USA
COMPANY: Mongolian Spa
Richard Has been patient and very helpful in helping us select a projector setup for our Spa. We finally installed everything and absolutely love it. Highly recommend this company.
Mar 21, 2014 elikoserua from New York, USA
ORDER NUMBER: 108768
Great seller. Will use again for future projects.
Aug 19, 2013 MikeWoll from New York, USA
ORDER NUMBER: 107759
I was very surprised when I called in and found out that Officewonderland has an actual store about 20 minutes from my office in NYC. I was able to pick up the projector same day at an extremely good price. Showroom was actually very nice and futuristic.
Feb 23, 2013 Jeeveo from Illinois, USA
Found this company on the internet and was very pleased with our transaction.
Dec 16, 2012 youthcounselor from New Jersey, USA
We ordered and just received 3 infocus IN1112 projectors for our non profit. Everything arrived in one shipment and was extremely fast 3 days considering it was free.
Dec 6, 2012 Jasonking67 from Massachusetts, USA
ORDER NUMBER: 106655
Very easy website to purchase from. Product arrived and I had absolutely had no problems.
Nov 15, 2012 jejton from Texas, USA
My second time using this company and everything came as promised. A+++++++
Nov 8, 2012 Anthonykeeling from Turks, Turks and Caicos Islands
ORDER NUMBER: 106642
Fantastic and smooth transaction. Will be using again for more equipment.
Aug 23, 2012 fendalandcorp from st martin, France
ORDER NUMBER: 106289
Nice outfit, absolutely no hassle.

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